Business Question
#12
This is a new business for you. As you progress and hit all the snags, like estimating the time, you will get better at it.
Decide on whether this connection is worth adjusting your price and accept it as a learning experience. It has happened to all who do custom work.
Decide on whether this connection is worth adjusting your price and accept it as a learning experience. It has happened to all who do custom work.
#13
Super Member
Join Date: Dec 2011
Location: Horse Country, FL
Posts: 7,341
I, personally, would not like to be 'hit' with a price that was way higher than the estimate. It would make me feel that you took advantage of my friendship and church connection. Put yourself in HER shoes and what would you like to be done to you if the situation were reversed? It might even sound dishonest to her that you quoted one price and ended charging her way more. Use this as a learning situation...I agree with the others on that.
#17
Super Member
Join Date: Jul 2013
Location: Houston, TX
Posts: 9,735
I would stick close to the original estimate and consider it a learning experience. Being able to estimate fairly accurately is part of your business and you need to be able to do it accurately. My husband and I have been in business for 30 years. There have been times when we have lost money on a job because we took longer than estimated to complete the job. Its part of being in business.
Also, as a customer, I had a show car painted. I let the guys who were painting it decide what methods they would use. They chose one that took longer and made them run over their estimate. They decided since I was a good customer to eat the extra because they made the decision on method. They have done things like this before and therefore I'm a repeat customer.
It's kind of an individual decision. You have to think about all aspects and whether you want (or may get) repeat business from this customer.
Also, as a customer, I had a show car painted. I let the guys who were painting it decide what methods they would use. They chose one that took longer and made them run over their estimate. They decided since I was a good customer to eat the extra because they made the decision on method. They have done things like this before and therefore I'm a repeat customer.
It's kind of an individual decision. You have to think about all aspects and whether you want (or may get) repeat business from this customer.
#19
Sounds like to me you still have a lot to learn.
Never a problem for me, I give my quilts away. I would never hire anyone to make me a quilt.My quilts take however long to make and quilt as I want them to.
Never a problem for me, I give my quilts away. I would never hire anyone to make me a quilt.My quilts take however long to make and quilt as I want them to.
#20
Super Member
Join Date: Jul 2010
Location: Central Willamette Valley, Oregon, USA
Posts: 7,695
For the quilt you are making, consider telling your friend the true cost, and offer her a fifty percent discount of the difference if she will tell everyone who asks what the actual cost should have been instead of what she pays? Just my thought....
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