Computer Issues
06-26-2010, 05:18 PM
#12
Super Member
Join Date: Sep 2009
Location: At my LQS
Posts: 2,326
Originally Posted by Lneal
I just received notice when I got on my computer that I may be a victim of software counterfeiting and my Windows is not valid. It said to go online and resolve now. Are they wanting me to purchase again?
What should I do? I know my Windows is legal. Has anyone else had this happen and any suggestions for me.
What should I do? I know my Windows is legal. Has anyone else had this happen and any suggestions for me.
06-26-2010, 05:19 PM
#13
Power Poster
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
I would go online and get a phone number to Microsoft or THEIR valid email address and ask if they are sending you this message...
Once you find out that your license is valid no problem,
If they tell you that you were sold an invalid version/license then go to the ebay seller and raise a ruckus :wink:
Once you find out that your license is valid no problem,
If they tell you that you were sold an invalid version/license then go to the ebay seller and raise a ruckus :wink:
06-26-2010, 05:25 PM
#14
Super Member
Join Date: Mar 2010
Location: Anchorage, AK
Posts: 1,394
Originally Posted by Lneal
I just received notice when I got on my computer that I may be a victim of software counterfeiting and my Windows is not valid. It said to go online and resolve now. Are they wanting me to purchase again?
What should I do? I know my Windows is legal. Has anyone else had this happen and any suggestions for me.
What should I do? I know my Windows is legal. Has anyone else had this happen and any suggestions for me.
06-26-2010, 05:31 PM
#16
Super Member
Thread Starter
Join Date: Oct 2009
Location: Ohio
Posts: 1,078
Okay, so I am wondering if I have been pirated through ebay. I will take all your suggestions thanks so much for the help. The alerts and notices are on my screen, not through email. The Windows operating system cost $100 purchased new on ebay. If I have been scammed, please others beware of this happening to you.
06-26-2010, 05:36 PM
#18
Super Member
Join Date: May 2009
Location: La Pine Oregon, USA
Posts: 5,907
IGNORE ALL POPUPS!!! PERIOD! If you get one, click on the X and get rid of it. Then, if you're not sure if you need an update or virus protection GO TO THE OFFICIAL WEBSITE. In your case, go to Microsoft's website and look for "updates" or "downloads". Same with your virus protection. The popups are ways that viruses invade your computer. Microsoft does not do popups.
06-26-2010, 05:42 PM
#19
Super Member
Thread Starter
Join Date: Oct 2009
Location: Ohio
Posts: 1,078
Okay, one more question, doesn't Microsoft Security Essentials find the problem for me and correct it? That is what I have currently running my virus protection.
I will close the pop up windows, and I have not touched anything since I saw the alerts. Right now I am using another computer in the house.
I will close the pop up windows, and I have not touched anything since I saw the alerts. Right now I am using another computer in the house.
06-26-2010, 05:43 PM
#20
Super Member
Join Date: Feb 2010
Location: Maryland
Posts: 3,586
Originally Posted by amma
I would go online and get a phone number to Microsoft or THEIR valid email address and ask if they are sending you this message...
Once you find out that your license is valid no problem,
If they tell you that you were sold an invalid version/license then go to the ebay seller and raise a ruckus :wink:
Once you find out that your license is valid no problem,
If they tell you that you were sold an invalid version/license then go to the ebay seller and raise a ruckus :wink:
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