Computer Issues

Thread Tools
 
Old 06-26-2010, 05:48 PM
  #21  
Power Poster
 
amma's Avatar
 
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
Default

Originally Posted by Lneal
Okay, one more question, doesn't Microsoft Security Essentials find the problem for me and correct it? That is what I have currently running my virus protection.
I will close the pop up windows, and I have not touched anything since I saw the alerts. Right now I am using another computer in the house.
Microsoft Security Essentials is only for spyware and malware I believe, so you still need an antivirus program.

This explains what you have :wink:

http://www.microsoft.com/security/products/mse.aspx
amma is offline  
Old 06-26-2010, 06:02 PM
  #22  
Super Member
Thread Starter
 
Lneal's Avatar
 
Join Date: Oct 2009
Location: Ohio
Posts: 1,078
Default

New problem! My desktop screen is BLACK now :cry:
Lneal is offline  
Old 06-26-2010, 06:03 PM
  #23  
Power Poster
 
amma's Avatar
 
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
Default

How are you seeing anything to type?
amma is offline  
Old 06-26-2010, 06:04 PM
  #24  
Super Member
Thread Starter
 
Lneal's Avatar
 
Join Date: Oct 2009
Location: Ohio
Posts: 1,078
Default

I am on a computer downstairs, so I am running back up to do a full virus scan and found my screen black.
Lneal is offline  
Old 06-26-2010, 06:06 PM
  #25  
Super Member
Thread Starter
 
Lneal's Avatar
 
Join Date: Oct 2009
Location: Ohio
Posts: 1,078
Default

Originally Posted by amma
Originally Posted by Lneal
Okay, one more question, doesn't Microsoft Security Essentials find the problem for me and correct it? That is what I have currently running my virus protection.
I will close the pop up windows, and I have not touched anything since I saw the alerts. Right now I am using another computer in the house.
Microsoft Security Essentials is only for spyware and malware I believe, so you still need an antivirus program.

This explains what you have :wink:

http://www.microsoft.com/security/products/mse.aspx
Wait a minute, do I understand this right. I have Microsoft Security Essentials and this web site says It installs after a quick download and Genuine Windows validation. So it already made sure my windows was valid before it installed? Why is my desktop screen black?
Lneal is offline  
Old 06-26-2010, 06:08 PM
  #26  
Power Poster
 
Join Date: Nov 2007
Location: SW Iowa
Posts: 32,855
Default

It sounds like a scam to me.
littlehud is offline  
Old 06-26-2010, 06:17 PM
  #27  
Power Poster
 
amma's Avatar
 
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
Default

I don't know, but it could be a virus, because you haven't had an antivirus program running....
amma is offline  
Old 06-26-2010, 06:20 PM
  #28  
Power Poster
 
amma's Avatar
 
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
Default

Sorry, I read that wrong, it is an antivirus program :oops:
But my laptop went black like that, and it was due to a virus... one that my McCaffee didn't pick up...
amma is offline  
Old 06-26-2010, 06:21 PM
  #29  
Super Member
 
Lisanne's Avatar
 
Join Date: Jun 2009
Location: East Coast
Posts: 2,221
Default

Your screen could be black for a few reasons.
1. Your computer could be hibernating rather than off. Try moving your mouse, hitting the space bar, pressing the On button a few times, or turn it off, unplug it, wait two minutes, plug it back in and turn it back on.
2. Your monitor could be off, or one of the knobs or buttons on it might have been moved and needs to be moved the other way to show the picture.
3. You could have a virus that is affecting your screen and/or your bootup hardware or software.

Even with good anti-virus software, viruses and malware do sometimes get in - that's why you run periodic scans as well as just letting it run in the background all the time.

You may or may not have a virus. Scam pop-up windows aren't always viruses. The pop-up you got saying you don't have genuine Windows is very likely a scam. You can check right on the Microsoft website whether it's genuine or not, here: http://www.microsoft.com/genuine/val...displaylang=en

But get your monitor working first, and also run a full virus scan and remove any viruses.
Lisanne is offline  
Old 06-26-2010, 06:22 PM
  #30  
Power Poster
 
Join Date: Jul 2008
Location: Northern Indiana
Posts: 20,306
Default

Sounds more like a virus ... on the other computer do you have Norton or McCafee ? Actually is it on either computer ?
sharon b is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Kitsie
General Chit-Chat (non-quilting talk)
13
06-20-2014 05:54 AM
susie reardon
Main
22
09-29-2012 05:03 AM
Naturalmama
General Chit-Chat (non-quilting talk)
21
01-28-2010 04:00 PM
colleen53
Pictures
23
02-07-2008 04:28 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



FREE Quilting Newsletter