Craftsy Classes
#1
Craftsy Classes
I have lost all but three Craftsy classes as of yesterday in my account. Have any of you had this trouble? I recently purchased three classes and enrolled in several free ones. I probably had 9-12 classes in my account and all three of the ones I bought are gone plus others. I emailed them but haven't heard back. Any suggestions?
#2
I use one e-mail address (from my paid internet provider) when shopping with craftsy and another (more permanent free one) for their classes. Perhaps you're signing in with the wrong e-mail? If that's not it, just send craftsy an e-mail and I'm sure they'll get it sorted out for you.
#5
Super Member
Join Date: Nov 2009
Posts: 2,061
My daughter had a couple of Craftsy classes on her list that she didn't purchase. She called them several times and told them that they were not hers and she hadn't ordered or paid for them. They looked up the credit card number and it was not hers. They still left it on her list and we don't know if the original buyer got the classes she ordered or not. They are not very "with it", it seems. Sort of took an "oh well" attitude.
#9
I download them to a folder on my computer and then onto a memory stick, so far all is good. I seem to remember something about archives if you can't find your paid lessons. I tried looking but as mine are all saved it didn't show which I had paid for.
I hope you all will be able to retrieve your paid lessons. Craftsy does guarantee you can access them forever.
I hope you all will be able to retrieve your paid lessons. Craftsy does guarantee you can access them forever.
#10
Super Member
Join Date: Jan 2011
Location: Louisville, KY
Posts: 1,215
I download them to a folder on my computer and then onto a memory stick, so far all is good. I seem to remember something about archives if you can't find your paid lessons. I tried looking but as mine are all saved it didn't show which I had paid for.
I hope you all will be able to retrieve your paid lessons. Craftsy does guarantee you can access them forever.
I hope you all will be able to retrieve your paid lessons. Craftsy does guarantee you can access them forever.
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