Ebay - Do I have to leave feedback?
#11
Power Poster
Join Date: Feb 2010
Location: Ohio
Posts: 17,068
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I sell on ebay. I am super fanatical about the way I package because the mail DOES toss things around.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
#12
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you don't HAVE to leave feedback. It is voluntary.
As an ebay seller, I don't understand buyers who would rather slam my FB than get a refund or replacement. I am always happy to work with a buyer to get them what they want. But once they leave me bad FB (and some do BEFORE contacting me), that's it, all bets are off. You don't get to leave bad FB AND get a refund, in my book.
As an ebay seller, I don't understand buyers who would rather slam my FB than get a refund or replacement. I am always happy to work with a buyer to get them what they want. But once they leave me bad FB (and some do BEFORE contacting me), that's it, all bets are off. You don't get to leave bad FB AND get a refund, in my book.
#13
Super Member
Join Date: Dec 2010
Location: Norfolk, VA
Posts: 5,397
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Originally Posted by sueisallaboutquilts
I sell on ebay. I am super fanatical about the way I package because the mail DOES toss things around.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
#14
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Please leave feedback. Buyers depend on that when buying. I buy a lot from eBay and I always check the feedback especially on breakable items. Just leave neutral feedback stating damaged in shipping. I can't believe seller didn't offer something back. Was it insured? If it was file a claim and let ups decide who's fault it was then leave feedback accordingly
#15
Power Poster
Join Date: Feb 2010
Location: Ohio
Posts: 17,068
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Originally Posted by romanojg
Originally Posted by sueisallaboutquilts
I sell on ebay. I am super fanatical about the way I package because the mail DOES toss things around.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
If someone reported it to me, as you did, I would refund, no questions asked. That's the chance you take when you sell.
However, at most leave a neutral. Those red dots can really
be damaging, unless you really feel it warrants it and it doesn't sound like you do.
Knock wood, my selling experience has been good. I just realize that a lot of things are out of my control.
I do wish Ebay would educate buyers better on the ramifications of their actions but it's left to the seller and chance. I think it's gotten a bit better though :)
I also go by the Golden Rule and you almost can't go wrong that way.
#16
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Originally Posted by alikat110
Leave feedback...the seller did apologized, but did not accept any responsibility....the only way to help change is to report problems
#17
Senior Member
Join Date: Jul 2011
Location: Southwest Florida
Posts: 382
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I would leave a positive feedback, explaining that you notified seller and they did apologize.
I recently sent something using the self-service machine at the P.O. I weighed it, answered all the questions, and it shot out the postage sticker. My buyer gave me positive feedback but said the item came postage due. Needless to say, I was a little put off by the postal system since they issued the postage to me.
I recently sent something using the self-service machine at the P.O. I weighed it, answered all the questions, and it shot out the postage sticker. My buyer gave me positive feedback but said the item came postage due. Needless to say, I was a little put off by the postal system since they issued the postage to me.
#18
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State in your feedback just what you wrote here. Well written, but not nasty :D
1. It may make them be more careful next time
2. If they aren't more careful, they can't act surprised again...
3. It may help future buyers receiving their items :wink: :D:D:D
1. It may make them be more careful next time
2. If they aren't more careful, they can't act surprised again...
3. It may help future buyers receiving their items :wink: :D:D:D
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