my sewing machine saga grrrrr...

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02-24-2010, 08:20 AM

#11

bibiche

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Join Date: Dec 2009

Posts: 92

Quote:

Originally Posted by BKinCO

OH, and PLEASE tell me you have a tracking number for it!

Yes, that is how I know it is scheduled for March 1st, because they certainly didn't provide me with any info.

02-24-2010, 08:24 AM

#12

BKinCO

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Join Date: Dec 2009

Location: Colorado

Posts: 1,624

Quote:

Originally Posted by Charlee

The man is a bully. I'd do a chargeback on my credit card for the full price, and then send him a check, minus the amount for shipping. He wants me to be difficult, I'm more than happy to oblige! ;)

Charlee's got a point...I'd have to show him just how difficult I CAN be :twisted:

02-24-2010, 08:24 AM

#13

bibiche

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Thread Starter

Join Date: Dec 2009

Posts: 92

Quote:

Originally Posted by Charlee

The man is a bully. I'd do a chargeback on my credit card for the full price, and then send him a check, minus the amount for shipping. He wants me to be difficult, I'm more than happy to oblige! ;)

Hmmm... intriguing idea. But I guess that would negate my purchase protection, so probably not the best idea. I DO think they should refund me something. A dissatisfied customer is definitely not good for business.

02-24-2010, 08:48 AM

#14

RatherB Quilting

Senior Member

Join Date: Feb 2010

Location: New York State, but I will always be Canadian!

Posts: 933

You could always report him to the better business bureau. Wouldn't do a heck of a lot, but it would probably make you feel better. Hope your machine arrives ok and in good order.

02-24-2010, 09:33 AM

#15

sharon b

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Join Date: Jul 2008

Location: Northern Indiana

Posts: 20,306

Anyone else have problems accessing the site ? And was this done through a yahoo or paypal acct ? You can report the bad service and they will help you.

02-24-2010, 09:41 AM

#16

bibiche

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Thread Starter

Join Date: Dec 2009

Posts: 92

Quote:

Originally Posted by sharon b

Anyone else have problems accessing the site ? And was this done through a yahoo or paypal acct ? You can report the bad service and they will help you.

Two members were kind enough to try to access the site for me and both were able to successfully. It is my computer trying to protect me, I think. :wink:

I actually paid for it over the phone, so can't report to PP. I did email and complain, but haven't yet had a response.

02-24-2010, 10:33 AM

#17

Tink's Mom

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Join Date: Oct 2008

Location: chicago, IL

Posts: 9,589

Is he a "brand" dealer? You could complain to the parent company....after you are satisfied with the machine....

02-24-2010, 02:26 PM

#18

bibiche

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Thread Starter

Join Date: Dec 2009

Posts: 92

Quote:

Originally Posted by Tink's Mom

Is he a "brand" dealer? You could complain to the parent company....after you are satisfied with the machine....

I don't know. And I cannot for some reason access the site. They sell primarily frames but only sell and recommend this Juki machine to go with the frames, so I guess they are an authorized dealer.

02-24-2010, 03:03 PM

#19

Lostn51

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Join Date: Oct 2009

Location: Bikini Bottom

Posts: 5,652

Quote:

Originally Posted by bibiche

I was told the owner had changed his mind and they wouldn't sell it to me after all. The guy I was working with said that the owner said that in his experience, people like me were "difficult customers" and "impossible to please" and he'd rather not deal with me.

As soon as I heard this I would have told the owner where he could stick the machine!! :evil:

This isnt the only machine in the world and will be damned if some fool would call me difficult. Cancel the sale get your money back and find another one some where else.

Billy

02-24-2010, 03:16 PM

#20

oldswimmer

Super Member

Join Date: Oct 2009

Location: Nebraska

Posts: 1,157

I agree with Billy. I would cancel it, send it back and try again somewhere else. That bad Karma might just keep rolling. I wouldn't feel comfortable at all after what you had to go through. Good Luck.