Whats up with Hancocks?
09-09-2011, 02:15 PM
#11
Super Member
Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
We fraud-screen all orders over a certain $ amount too. It's just good, cautious business practice these days. Being safe - rather than sorry - benefits both the merchant and the customer.
Remember that fraudulent online transactions drive up the cost of goods for everyone, the same way that shoplifters do.
Just as a personal example: a couple of years ago, someone used my credit card for a $5000 transaction at Nieman Marcus, an order they placed online. I check my credit cards online all the time, so I saw this transaction come through, and called my credit card company. Nieman Marcus had also been in touch with them, as they had flagged the transaction as fraudulent.
It actually made me feel good, that this merchant which I've never done business with, was being careful. They were not going to ship that fraudulent order, and I believe that even if I hadn't called my credit card company, that charge would have never posted to my account anyway. Because THE MERCHANT WAS BEING CAREFUL.
It's really a good thing, when you think about it.
And yes, I did close that credit card account and get a new one. Never did find out how the fraudster obtained my info!
Remember that fraudulent online transactions drive up the cost of goods for everyone, the same way that shoplifters do.
Just as a personal example: a couple of years ago, someone used my credit card for a $5000 transaction at Nieman Marcus, an order they placed online. I check my credit cards online all the time, so I saw this transaction come through, and called my credit card company. Nieman Marcus had also been in touch with them, as they had flagged the transaction as fraudulent.
It actually made me feel good, that this merchant which I've never done business with, was being careful. They were not going to ship that fraudulent order, and I believe that even if I hadn't called my credit card company, that charge would have never posted to my account anyway. Because THE MERCHANT WAS BEING CAREFUL.
It's really a good thing, when you think about it.
And yes, I did close that credit card account and get a new one. Never did find out how the fraudster obtained my info!
09-09-2011, 02:50 PM
#14
Power Poster
Join Date: Jun 2010
Location: New York
Posts: 17,564
Originally Posted by Johanna Fritz
As a former cop, this is a small red flag. Maybe an employee wants to use your card and will call back/and or collect info. Any company would want to process orders ASAP to keep them happy. Even over Christmas holiday it doesn't take that long. I would call back, as for a supervisor, and ask for clarification.
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