When a manager screws up, what do you do?
#21
Super Member
Join Date: Apr 2011
Location: Bosque County, Texas
Posts: 2,709
Definitely call the company about this manager. This can be solved very easily. They will probably have the regional manager spend some time with her to retrain her.
#22
Thank you craftybear, I contacted the number she gave me and talked to a very nice person. She is contacting the regional manager and they are going to investigate and keep me in the loop.
This is just another reason why I love this board so much!
This is just another reason why I love this board so much!
#23
Google Goddess
Join Date: May 2009
Location: Central Indiana (USA)
Posts: 30,181
so happy I found the # and the person you needed to talk to about this situation
please keep all of us updated on what happens if you find out anything from corporate
please keep all of us updated on what happens if you find out anything from corporate
Originally Posted by Mrs Shak
Thank you craftybear, I contacted the number she gave me and talked to a very nice person. She is contacting the regional manager and they are going to investigate and keep me in the loop.
This is just another reason why I love this board so much!
This is just another reason why I love this board so much!
#24
Would immediately ask for her "supervisor" .... let her know you are not
going to "deal with it", but higher-ups certainly will!
going to "deal with it", but higher-ups certainly will!
#25
Originally Posted by dakotamaid
I would contact corporate (owner) and let them know. She is not helping the business any.
Just read that you got the phone number and contacted them. Good for you. Hope this all works out for you and that the company offers you something for your trouble. That is the least they can do after dealing with that manager.
#27
I was a retail manager for 22 yrs. I'd go to the corporate office & find out who to talk to. Someone needs to pay a little visit to her!! That's disgusting!!! Customer's are ALWAYS 1st-otherwise she'd be out of a job. What an arrogant B----!
#28
Holy Moly!!! :shock:
Thank you CraftyBear for giving her the phone number for the corporate office. This definitely needs to be dealt with. That store is going to lose all business simply because of this one person, who obviously needs to be replaced.
Thank you CraftyBear for giving her the phone number for the corporate office. This definitely needs to be dealt with. That store is going to lose all business simply because of this one person, who obviously needs to be replaced.
#29
Super Member
Join Date: Dec 2010
Posts: 1,143
I would bring back the fabric and tell her its not cut right and to redu it. Its her fault she didnt cut it right. You ask for one measurement and she should do it right. She needs a good talking too.
#30
OH MY...... I will contact the home office and advise them of her nasty ness.....
I would have let her have it right there....
ellen
I would have let her have it right there....
ellen
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