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  • Why don't the links to the newsletter work for me????

  • Why don't the links to the newsletter work for me????

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    Old 05-02-2011, 05:26 AM
      #1  
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    Join Date: Feb 2011
    Posts: 184
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    I'm at work right now, which means the links to the daily newsletters (or maybe it's called daily digest) ARE working. At work the internet connection uses a nice, fast ISDN connection.

    At home, on the other hand, I can't get to the page I need to read these daily digests. I can't even get to the quiltingboard.com website at all. At home I have a satellite connection (wildblue). Would that be the reason? I never had a problem before with it; it just happened about a week or a week and a half ago.

    I have tried allowing pop ups, not allowing pop ups and that isn't the problem. Does anyone out there know why I'm having issues?

    I truly enjoy my morning coffee at home and reading these daily posts, so am in hopes someone can assist me with what I can do at home to read again.

    Thanks!

    Suzanne
    Suzanne in VT is offline  
    Old 05-02-2011, 05:32 AM
      #2  
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    Join Date: Apr 2007
    Location: Mountains of Montana
    Posts: 558
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    Good Luck!! I haven't gotten any since April 2nd.
    Nancy S. is offline  
    Old 05-02-2011, 06:10 AM
      #3  
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    ontheriver's Avatar
     
    Join Date: Jan 2011
    Location: Selma Alabama
    Posts: 3,628
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    I haven't gotten email or digest since March 22. Good thing I bookmarked so I can get on to read. Did everything suggested and nothing worked.
    ontheriver is offline  
    Old 05-02-2011, 06:27 AM
      #4  
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    Weird. I'm getting the emails just fine, but when I click on the link in the email "from home" it give me a page loading error. If I wait and click on the link in that same email while I'm at work, it works just fine.

    This leads me to believe it's the speed of my internet at home, but it never was a problem 2 weeks ago, which leads me to believe something changed internally.

    Thanks,

    Suzanne
    Suzanne in VT is offline  
    Old 05-02-2011, 06:40 AM
      #5  
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    Join Date: Jan 2011
    Location: South Carolina
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    I had the same problem. I clicked on "Contact us" and explained the problem. It's been working fine ever since.
    emelem is offline  
    Old 05-02-2011, 06:48 AM
      #6  
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    patricej's Avatar
     
    Join Date: Nov 2006
    Location: Southeast Georgia, USA
    Posts: 9,146
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    Send me either a private message or an email to [email protected]

    whether the problem is that your aren't receiving the digests, or that you have problems with the ones you receive, please include the following information:

    1. the email address used to subscribe to the digest
    2. make & model of your computer
    3. operating system & version
    4. internet service provider
    5. email provider (if not your ISP)
    6. the program & version used to access your email

    if i can't help you figure it out, i'll send it to tech support.

    not everybody is having these problems, but they are trying to trace the cause and solutions for those who do.
    patricej is offline  
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