Hello all from Prescott, AZ!
04-25-2010, 11:38 AM
#1
Member
Thread Starter
Join Date: Dec 2008
Location: woodsy hillside in northern Arizona
Posts: 82
First of all, I want to say how much I have enjoyed seeing all of your creative and hard work! I have been "lurking" for some time. This is always one of the first sites I go to when I go onto the computer. I intend to tell my quilting story at some point. I started quilting a year ago.
Anyway the first week of March, I ordered online a beautiful wildlife quilt kit. My daughter is a volunteer for the Rocky Mountain Elk Foundation and I was going to make and contribute this quilt for their auction which has come and gone. The company accepted my credit card, notified me around the middle of March that it was being mailed. I have not rec'd it. I have emailed them several times- but no reply.
Do any of you have suggestions as to what to do?
Hope I posted this in the right place. And thanks ahead of time, for reading this!!
Anyway the first week of March, I ordered online a beautiful wildlife quilt kit. My daughter is a volunteer for the Rocky Mountain Elk Foundation and I was going to make and contribute this quilt for their auction which has come and gone. The company accepted my credit card, notified me around the middle of March that it was being mailed. I have not rec'd it. I have emailed them several times- but no reply.
Do any of you have suggestions as to what to do?
Hope I posted this in the right place. And thanks ahead of time, for reading this!!
04-25-2010, 12:53 PM
#2
Super Member
Join Date: Nov 2008
Location: Long Island, NY
Posts: 8,807
Hi and welcome. I would contact my credit card company and ask that they dispute the charge since you never received the package and the company won't respond to your emails. Once the CC company gets involved, you'll see how fast they get in touch with you! Good luck and let us know what happens.
04-25-2010, 02:25 PM
#5
Super Member
Join Date: May 2009
Location: Central PA
Posts: 5,573
Welcome from Pennsylvania. We were in Arizona last July, went to the Grand canyon, and passed near Flagstaff and went through Winslow. Hot, but beautiful country.
Have you tried calling the company about this issue? Sometimes I have tried emailing a company, but finally had to resort to the telephone. I agree with contacting your credit card company. Several of the sites I order from don't charge my card until the item shipped. Sounds like yours charged right away. Hope you can get this resolved.
Have you tried calling the company about this issue? Sometimes I have tried emailing a company, but finally had to resort to the telephone. I agree with contacting your credit card company. Several of the sites I order from don't charge my card until the item shipped. Sounds like yours charged right away. Hope you can get this resolved.
04-25-2010, 08:20 PM
#8
Junior Member
Join Date: Jan 2010
Location: Arizona
Posts: 254
Originally Posted by azgal
First of all, I want to say how much I have enjoyed seeing all of your creative and hard work! I have been "lurking" for some time. This is always one of the first sites I go to when I go onto the computer. I intend to tell my quilting story at some point. I started quilting a year ago.
Anyway the first week of March, I ordered online a beautiful wildlife quilt kit. My daughter is a volunteer for the Rocky Mountain Elk Foundation and I was going to make and contribute this quilt for their auction which has come and gone. The company accepted my credit card, notified me around the middle of March that it was being mailed. I have not rec'd it. I have emailed them several times- but no reply.
Do any of you have suggestions as to what to do?
Hope I posted this in the right place. And thanks ahead of time, for reading this!!
Anyway the first week of March, I ordered online a beautiful wildlife quilt kit. My daughter is a volunteer for the Rocky Mountain Elk Foundation and I was going to make and contribute this quilt for their auction which has come and gone. The company accepted my credit card, notified me around the middle of March that it was being mailed. I have not rec'd it. I have emailed them several times- but no reply.
Do any of you have suggestions as to what to do?
Hope I posted this in the right place. And thanks ahead of time, for reading this!!
04-25-2010, 10:41 PM
#9
Power Poster
Join Date: Jul 2008
Location: Northern Indiana
Posts: 20,306
Hello and Welcome from Northern Indiana, although I see you are not really new, just haven't posted in a while .
Anyways if phone calls are not answered and emails, your best chance is to contact the credit card company
Anyways if phone calls are not answered and emails, your best chance is to contact the credit card company
04-25-2010, 10:42 PM
#10
Power Poster
Join Date: Jul 2007
Location: Out searching for some sunshine :-)
Posts: 58,856
Hello and Welcome!!!
I am so happy that you decided to join us :D:D:D
I love the facebook idea... I bet that gets the quickest response :D:D:D But I would still let your CC company know what is going on.
I am so happy that you decided to join us :D:D:D
I love the facebook idea... I bet that gets the quickest response :D:D:D But I would still let your CC company know what is going on.
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