debcavan

It took me a half hour to view 15 minutes of a class. I was frustrated. So I clicked on help. I don't remember what the first thing was. The second thing checked my speed but then the third thing did it. It had a Take off High Definition thing to click on. I did it and now my classes are running so well.

Nammie to 7

Good job!! Now you will be able to enjoy those classes instead of being frustrated. I'll have to check my settings.

AlienQuilter

Good info! Thanks for sharing.

Debbr63

Thanks!!Deb

MarleneC

I used to have that problem and getting Google Chrome helped a lot and also shutting off that HD function. Now I have Windows8 and they play just fine. At least for the time being.

sewbelle52

Holy cow are you a lifesaver!! I had become soooo frustrated trying to watch Joanna Figeroa's new class that I just gave up until I read your post and tried it. Thanks so very much for your solution!!

missgigglewings

Well...I feel stupid! I can't find the dang help button!!

nstitches4u

I had a problem with Craftsy videos stopping and starting. I switched from using Internet Explorer to Google Chrome browser at the advice of the Craftsy help desk and the problem was solved. No more stalling videos.

littleone

:That's OK I am in the same boat, can't find the help on Craftsy