Keepsake Quilting
#1
Junior Member
Thread Starter
Join Date: Nov 2011
Posts: 185
![Default](/images/icons/icon1.gif)
I just have to say what terrific customer service I received from Keepsake Quilting. I joined a BOM and miss cut two fabrics. They replaced these at no cost which I thought was outstanding. I didn't even need to send them postage. You just don't receive that kind of service every day. I was fully expecting to pay for my mistakes. Great company!
#5
Power Poster
Join Date: Nov 2009
Location: Mableton, GA
Posts: 11,277
![Default](/images/icons/icon1.gif)
That is good to know. I just joined BOM at the local quilt shop (we are new here) and miscut the first block. They gave me the replacement fabric. Good customer service will keep me coming back, and will consider Keepsake Quilting too.
#10
Junior Member
Join Date: Jul 2013
Location: North Carolina
Posts: 105
![Default](/images/icons/icon1.gif)
Stitchin' Heaven in Texas did that for me once too. Keepsake Quilting, Stitchin' Heaven and Connecting Threads all have exceptional-above and beyond-customer service and are my very favorites. Any issues are quickly resolved and fortunately there are rarely issues!
Thread
Thread Starter
Forum
Replies
Last Post
conblond2005
Main
24
12-04-2008 12:51 PM