Satisfied Customer of MSQC
#1
Super Member
Thread Starter
Join Date: Oct 2009
Posts: 3,497
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On black Friday I ordered several items and in particular the Couch Quilt as a birthday present for my DGD. Everything arrived except the Couch Quilt. I called and spoke to Emma and she put through a reorder for me. I explained my concern about it arriving in time for DGD's birthday which is right after Christmas but we always celebrate before Christmas. Emma offered to pull the order herself an and get it mailed right away. Bless you Emma, her birthday party is Saturday and DG will get her present on time!!!
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#2
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I love MSQC. I just had problem with a gift certificate because my son wrote it in my Mother's Day card wrong. I emailed and had an answer back with correct number in minutes. While looking through previous I found an item I was charged for and was backordered but never received in August. I asked Andy about that order and he couldn't figure out what happened but had my money refunded in seconds. Their customer service is unbeatable.
#10
Super Member
Join Date: Nov 2012
Location: Durango CO
Posts: 1,237
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I'm also a MSQC fan. The calendar was on Daily Deal 1-2 wks ago & I ordered it with something else. When I got it & looked thru it I loved it. Each month has a pic of a quilt, a diagram of the block & where directions are in the Block mag., in tutorials or both. Great fun!
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