Thousand of Bolts
#14
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I love Thousands of Bolts! Last week I placed an order...I received a nice phone call when my fabric was being cut. They said one 3 yard piece I ordered was actually a one yard and two yard piece. They wanted to know if I would be ok with this. I was fine with it and told him I appreciated his call. Their fabric is nice and cut straight too. I am waiting for my Batiks today. I have ordered them before and was very happy.
With a local store I placed a large online order and three of the fabrics were not shipped and one of the fabrics was in two pieces. They didn't bother contacting me. I complained and they at least did give me the option of free return shipping....but I would have preferred a phone call before shipping.
With a local store I placed a large online order and three of the fabrics were not shipped and one of the fabrics was in two pieces. They didn't bother contacting me. I complained and they at least did give me the option of free return shipping....but I would have preferred a phone call before shipping.
Last edited by JaniceP; 02-14-2015 at 06:42 AM.
#17
Super Member
Join Date: Jan 2008
Location: Winchester, VA
Posts: 1,552
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I ordered extra wide backing fabric at what was not a huge discount ( $15.99 per yard) and when it arrived, it was so stiff from all of the sizing added, and so thin you could see your hand right through it (Did I mention that it was a dark navy blue color?).
I called their customer service - because I had been led to believe that their fabric was comparable to what I would find in my LQS.....maybe not QUITE that great, but almost.........and I could not believe what I was told......no I could not return the fabric, and what did I expect? This was discount fabric, and I should not have expected LQS quality.........
I took the fabric to my guild, thinking someone might have SOME use for it - and NO TAKERS......the quality was just that poor.......I know others have been satisfied with what they purchased - but I will not buy from them again......
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