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  • More questions about Pfaff creative 4.5 and transferring designs

  • More questions about Pfaff creative 4.5 and transferring designs

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    Old 10-11-2020, 12:03 PM
      #1  
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    Join Date: Jan 2010
    Location: NW Washington
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    Default More questions about Pfaff creative 4.5 and transferring designs

    This has been an ongoing problem...I have a new Windows 10 laptop...I’ve downloaded the complimentary Pfaff software which I thought would allow me to transfer via the cable (not a fan of using a USB). Also updated my machine to check that the cable is functioning. When I try to transfer a design with SEND TO there isn’t another drive showing up like there would be if I use a USB. Any ideas out there? Would there be a driver I need to update? I don’t see anything obvious. Thank you for any advice you can offer...this is driving me crazy!😊
    Love2Craft is offline  
    Old 10-18-2020, 07:23 PM
      #2  
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    Join a Pfaff group at Group.io and they can help you. Another idea is to call Pfaff support. They have a toll-free telephone number.
    mjkgquilt is offline  
    Old 11-05-2020, 06:21 AM
      #3  
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    Location: South Puget Sound, Wa. State
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    If you attach your machine to your computer, turn your machine on. It should now be showing on your computer as a drive. Same as if you put a USB in your computer.
    Kirsten
    ScubaK is offline  
    Old 11-05-2020, 07:27 AM
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    Pfaff has machine support at toll free 877-746-4375 or email them at pfaff@@pfaff.com

    Software support has software support at 615-280-3510 or email them at [email protected]

    The above information is from the Pfaff website.
    mjkgquilt is offline  
    Old 11-05-2020, 08:14 AM
      #5  
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    Join Date: May 2017
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    Were you able to get the cable issue resolved?

    I transfer designs onto a USB for the embroidery machine. You load each design one by one. Don't put them in a folder on the USB. I keep a designated one for designs only. Hope that helps!
    Rhonda K is offline  

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