Candace

I feel your pain. But, that's why you really should have used it after getting it home to make sure it was fixed properly. Warranties on labor are only good for a certain length of time. I would think to keep you as a customer they'd open it up and take a look to see what's what and go from there. But, I would suspect that if there are any parts needed the cost will be more than the machine is worth. I've just dealt with a similar situation myself. It sucks, but machines get older and aren't worth a pittance of what we bought them for:< It's the same with computers, cars and electronics of all sorts.

Grandma Kathy

I would take it back where you had it repaired and see if they will stand behind the service being as it is the same problem,

Longarm

Try taking the foot pedal apart and see if there is a loose or broken wire there, that happened to me with 2 different older machines, I refastened the wire and no more problems. Also had trouble with one older machine after the repair (?) person got the tension way too tight and the machine kept freezing up.

Longarm

Longarm

Try taking the foot pedal apart and see if there is a loose or broken wire there, that happened to me with 2 different older machines, I refastened the wire and no more problems. Also had trouble with one older machine after the repair (?) person got the tension way too tight and the machine kept freezing up.

Longarm

sharon b

Last time it was fixed, did they tell you what was wrong ? Do you still have the paperwork ? Is it something you can do on your own ? How much was it to fix last time ? I would call them Monday morning explain what happened and see what they say. And then decide if you want to spend that money again if they won't take car of it for you. Good Luck !

BellaBoo

Hey, it's useless sitting there not usable. Work on it yourself. You'll learn something and who knows, you will find the problem.

Baren*eh*ked_canadian

yeah, it was written on the paper, but it was total chicken scratch. They didn't replace any parts, just cleaning and oiling, I guess. Unfortunately, I threw out the bill once I tested the machine when I got home, I think it was around 80 bucks. It *did* work when I tried it, it even worked for a couple of hours this week, but now it's frozen.

I'm going to call them back on Monday morning, and ask if they have a record of what was wrong with my machine... they usually have excellent service, and I even drove nearly an hour away to bring it to this shop, when I could have brought it to at least 30 different places in Montreal which are a whole lot closer that this place.

blahel

seeing as its an older machine you could just take the cover off and look to see if you can see anything obviously wrong..i do that with my older non computerised machines and have saved myself time and money by fixing it myself!

Baren*eh*ked_canadian

Yeah, I guess it can't hurt too much to tinker with it, I'm pretty mechanically inclined, seeing as my job has me working on cars all day, lol. As long as I don't do anything that I can't undo after, I should be ok. That will be tomorrow's project.
I guess I just wish someone else had encountered that exact same problem... make it easier to diagnose and fix.

BellaBoo

Did you check to see if the bobbin winder is disengaged? If mine is not completely disengaged the machine won't sew.