Advice needed: Any Viking Sapphire users out there?
01-20-2011, 09:08 AM
#21
Junior Member
Thread Starter
Join Date: Sep 2010
Location: Indianapolis
Posts: 278
Originally Posted by katier825
I have the Sapphire 830 model (about 1-1/2 years old). I love it! I just recently got the new walking foot and am so glad I did. The snap in stitch in the ditch foot is great! I lucked out and got the feet for 40% off. I have not had any tension issues with mine.
I think a lot of the issues with the Sapphires are really user error due to lack of training. It is different, especially if you are coming from a standard machine rather than a computerized machine. Lots of automatic settings that take some getting used to. I'd buy it again. If you are seriously interested, ask if they will throw in the walking foot on the deal (or give you a great discount - it's regular retail is over $100). The stitch in the ditch foot is separate. About $25, but is snap on, so you'd need the new walking foot to use it.
Good luck!
I think a lot of the issues with the Sapphires are really user error due to lack of training. It is different, especially if you are coming from a standard machine rather than a computerized machine. Lots of automatic settings that take some getting used to. I'd buy it again. If you are seriously interested, ask if they will throw in the walking foot on the deal (or give you a great discount - it's regular retail is over $100). The stitch in the ditch foot is separate. About $25, but is snap on, so you'd need the new walking foot to use it.
Good luck!
01-20-2011, 09:16 AM
#22
Super Member
Join Date: Mar 2009
Location: FL
Posts: 7,084
Originally Posted by ArtisticDesign
Originally Posted by katier825
I have the Sapphire 830 model (about 1-1/2 years old). I love it! I just recently got the new walking foot and am so glad I did. The snap in stitch in the ditch foot is great! I lucked out and got the feet for 40% off. I have not had any tension issues with mine.
I think a lot of the issues with the Sapphires are really user error due to lack of training. It is different, especially if you are coming from a standard machine rather than a computerized machine. Lots of automatic settings that take some getting used to. I'd buy it again. If you are seriously interested, ask if they will throw in the walking foot on the deal (or give you a great discount - it's regular retail is over $100). The stitch in the ditch foot is separate. About $25, but is snap on, so you'd need the new walking foot to use it.
Good luck!
I think a lot of the issues with the Sapphires are really user error due to lack of training. It is different, especially if you are coming from a standard machine rather than a computerized machine. Lots of automatic settings that take some getting used to. I'd buy it again. If you are seriously interested, ask if they will throw in the walking foot on the deal (or give you a great discount - it's regular retail is over $100). The stitch in the ditch foot is separate. About $25, but is snap on, so you'd need the new walking foot to use it.
Good luck!
01-20-2011, 09:31 AM
#23
Junior Member
Join Date: Oct 2010
Posts: 255
I used to work for Viking and own two Designer I machines.
Remember, your dealer is there to help you.
Definitely take advantage of any free user classes. I cannot stress enough, read your user manual! The answer is usually right there in front of your face.
I they cannot help you, contact The main company. I agree, most problems are user related. Once in a while a machine will act up, but cars do that too, and they cost a lot more $$.
Also, talk nice to your sales clerk. I know a lady who hates a machine she bought and blames the clerk for all the problems, loudly and to anybody who might listen. She blew any help she might have gotten with that attitude,l I also know her problem is the way she uses her machine. She could have had free help, lessons, etc. all right in her home if she had been less nasty about it.
Remember, your dealer is there to help you.
Definitely take advantage of any free user classes. I cannot stress enough, read your user manual! The answer is usually right there in front of your face.
I they cannot help you, contact The main company. I agree, most problems are user related. Once in a while a machine will act up, but cars do that too, and they cost a lot more $$.
Also, talk nice to your sales clerk. I know a lady who hates a machine she bought and blames the clerk for all the problems, loudly and to anybody who might listen. She blew any help she might have gotten with that attitude,l I also know her problem is the way she uses her machine. She could have had free help, lessons, etc. all right in her home if she had been less nasty about it.
01-20-2011, 09:51 AM
#24
Junior Member
Thread Starter
Join Date: Sep 2010
Location: Indianapolis
Posts: 278
Originally Posted by peacebypiece
I used to work for Viking and own two Designer I machines.
Remember, your dealer is there to help you.
Definitely take advantage of any free user classes. I cannot stress enough, read your user manual! The answer is usually right there in front of your face.
I they cannot help you, contact The main company. I agree, most problems are user related. Once in a while a machine will act up, but cars do that too, and they cost a lot more $$.
Also, talk nice to your sales clerk. I know a lady who hates a machine she bought and blames the clerk for all the problems, loudly and to anybody who might listen. She blew any help she might have gotten with that attitude,l I also know her problem is the way she uses her machine. She could have had free help, lessons, etc. all right in her home if she had been less nasty about it.
Remember, your dealer is there to help you.
Definitely take advantage of any free user classes. I cannot stress enough, read your user manual! The answer is usually right there in front of your face.
I they cannot help you, contact The main company. I agree, most problems are user related. Once in a while a machine will act up, but cars do that too, and they cost a lot more $$.
Also, talk nice to your sales clerk. I know a lady who hates a machine she bought and blames the clerk for all the problems, loudly and to anybody who might listen. She blew any help she might have gotten with that attitude,l I also know her problem is the way she uses her machine. She could have had free help, lessons, etc. all right in her home if she had been less nasty about it.
EDIT: " She could have had free help, lessons, etc. all right in her home if she had been less nasty about it"
What?..right in her home?...Now this I've not heard of lol
01-20-2011, 10:02 AM
#25
Super Member
Join Date: Oct 2009
Location: Mesa, Arizona
Posts: 2,201
I have the Sapphire 850, it is about 2 yrs old now. I sold my old Viking #1+, to buy the 850 - got the 850 for around $1100. Very nice machine, but I really wish I kept the Old one, too. Had some problems with the 850 on free motion quilting at first, but now seems to work okay. Don't know what the problem was, but whatever it was, it cleared up now. I think you are getting a super great deal. Enjoy your new toy!
01-20-2011, 10:22 AM
#28
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Join Date: Mar 2009
Location: FL
Posts: 7,084
01-20-2011, 10:27 AM
#29
Junior Member
Thread Starter
Join Date: Sep 2010
Location: Indianapolis
Posts: 278
Originally Posted by katier825
01-20-2011, 10:28 AM
#30
Senior Member
Join Date: Jan 2011
Location: Boston, MA area
Posts: 970
Originally Posted by katsewnsew
I have the Sapphire 850, it is about 2 yrs old now. I sold my old Viking #1+, to buy the 850 - got the 850 for around $1100. Very nice machine, but I really wish I kept the Old one, too. Had some problems with the 850 on free motion quilting at first, but now seems to work okay. Don't know what the problem was, but whatever it was, it cleared up now. I think you are getting a super great deal. Enjoy your new toy!
But I so want a new machine with all of the bells and whistles but so CAN'T justify it. I really would like a knee presser foot life and a thread cutter button.
To the OP - congratulations on your new machine. I'm sure you'll absolutely LOVE it.
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