All I could see was red...

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10-29-2010, 02:35 AM

#21

leamelon

Junior Member

Join Date: Apr 2010

Location: Atlanta

Posts: 179

In my senior years I have learned not to argue with store clerks when they say no,I go straight to the top or write and/or write a letter to corp

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10-29-2010, 04:55 AM

#22

ree-nee

Junior Member

Join Date: Jun 2010

Location: Sweet Home, Alabama

Posts: 261

hoo ahhh!
I detest rude employees, after all if not for customers they have no job.
Good for you!

10-29-2010, 05:01 AM

#23

Prissnboot

Senior Member

Join Date: Oct 2010

Location: Houston TX

Posts: 783

Quote:

Originally Posted by joyceinoh

I have to say that the JoAnn's here, treat me well.
If I forget the coupons (usually do) I just ask if they have any discount coupons and they have some that they run thru the register and I get the 40% off.
BUT then HOBBY LOBBY is right next door so maybe they want to keep in good standing with their coustomers

I'm jealous - our Hobby Lobby is across a main road next to the mall...traffic is a pain in the rear. It would be nice if they were more closely located....

10-29-2010, 05:33 AM

#24

dunster

Power Poster

Join Date: Mar 2009

Location: Lake Elsinore, CA

Posts: 15,223

Quote:

Originally Posted by leamelon

In my senior years I have learned not to argue with store clerks when they say no,I go straight to the top or write and/or write a letter to corp

Good plan, but doesn't always work. Before the new 10% card policy came out, I was trying to get the cards for members of my guild. I tried the store 3 times - talked to 3 different managers/assistant managers, none knew anything about how to get the cards. Called corporate several times, was sent to another person's voice mail each time, never got a call back. Sent email, supposedly to customer service, never got a response. I do buy certain things at JoAnn's, and the service for a purchase is usually acceptable, but the communication between the store and corporate is nonexistent (the manager couldn't even tell me how to contact corporate) and what you get really depends on the individual store's management. For fabric, I can do better with quality and price online or on sale at a LQS.

10-29-2010, 08:21 AM

#25

Roberta

Super Member

Join Date: Nov 2006

Location: Bar Harbor, ME.

Posts: 2,911

How awful :x I have no problem using mine at our local store. I guess your store never heard of "customer service".

10-29-2010, 08:51 AM

#26

Conniequilts

Senior Member

Join Date: Jun 2010

Location: Illinois

Posts: 883

Good for you for turning her in. The manager at our JoAnns dared me to report her for her attitude. I did. She regrets the dare :)

What bugs me most: management KNOWS this lady is a problem and yet they leave her.

Apparently, they don't mind her driving customers from the store.

10-29-2010, 04:42 PM

#27

svenskaflicka1

Senior Member

Join Date: Jul 2010

Posts: 673

Quote:

Originally Posted by Roberta

How awful :x I have no problem using mine at our local store. I guess your store never heard of "customer service".

nothing relating to anything here--just that i'm in love with your borzoi! what a gorgeous face....

10-29-2010, 04:45 PM

#28

bjnicholson

Super Member

Join Date: Jul 2010

Location: Cleveland OH

Posts: 3,220

The squeeky wheel gets the grease :!:

10-29-2010, 04:49 PM

#29

Spring

Senior Member

Join Date: Oct 2010

Location: Memphis, TN

Posts: 397

What in the world is wrong with customer service lately. I would never EVER think about speaking or treating someone like this.

To quote my favorite bumper sticker "Mean People Suck!"