Allbrands customer service feedback
#1
Member
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Join Date: Mar 2011
Posts: 10
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I'm thinking about buying a sewing machine on Allbrands.com. Has anyone had exoerience with a purchase that had problems or needed repair? I usually buy from Amazon but the customer service at Allbrans makes me think I shoul buy there. I appreciate any advice or comments. Thanks.
#3
Super Member
Join Date: Aug 2009
Location: The middle of an IL cornfield
Posts: 7,014
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I bought mine off of All Brands. No problems at all. It's a great machine. It was well packed for shipping and was exactly what the description said it would be. I'd buy another from them.
#5
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I bought a refurbished Brother sewing machine (HS-2000) that came with a serger on sale. I had just started quilting & about 3 mos after the warranty was up I couldn't get the feed dogs to come back up after doing some free motion. I called them to ask how to fix it & after many calls back & forth, I was given the name & number of a local Brother Dealership. When I got there, they already knew all about the machine & told us the head of Brother insisted they call as soon as they knew the problem. Long story short...they honored the outdated warranty! Brother really stood behind their product! I was extremely impressed and would definitely buy from them again without quandary!!
#6
Super Member
Join Date: Apr 2012
Posts: 1,165
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Got the Brother 1500 from Allbrands, also the Reliable Iron. They carry the filters for the iron. Good service and they have a sewing forum.
http://www.sewforum.com/
http://www.sewforum.com/
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