Back from quilters with tension issues
01-05-2011, 08:35 AM
#1
Senior Member
Thread Starter
Join Date: Mar 2008
Location: Kansas - north west corner
Posts: 547
Oh what do I do.
I just got four quilts back from my long armer (sp?) and the tension on them is all off. One of them is horrible and I mentioned it to her when she dropped it off and she said with variegated thread she has that problem. Even the one with solid thread has issues. She has great turn around about a month so I can't complain there.
Do I give her another chance, find someone else. I have seen other quilts she's done and they don't have issues.
The back of the one that is really bad has a plaid pattern so the poor tension issues don't scream and a non-quilter wouldn't notice it. I will try and get pics posted this week.
I just got four quilts back from my long armer (sp?) and the tension on them is all off. One of them is horrible and I mentioned it to her when she dropped it off and she said with variegated thread she has that problem. Even the one with solid thread has issues. She has great turn around about a month so I can't complain there.
Do I give her another chance, find someone else. I have seen other quilts she's done and they don't have issues.
The back of the one that is really bad has a plaid pattern so the poor tension issues don't scream and a non-quilter wouldn't notice it. I will try and get pics posted this week.
01-05-2011, 08:49 AM
#5
Super Member
Join Date: Feb 2010
Location: Fort Worth, Texas
Posts: 3,291
Originally Posted by Missi
Oh what do I do.
I just got four quilts back from my long armer (sp?) and the tension on them is all off. One of them is horrible and I mentioned it to her when she dropped it off and she said with variegated thread she has that problem. She should have mentioned it to you, instead of you mentioning it to her. She knew it wasn't right. I do long arming, just for myself. I know when mine are not right.
Whenever I screw something up, not necessarily quilting, anything, I can't wait to fix it. I would never do anything for someone else and pass it off as okay. I guess that's one reason I don't do customer quilting.
Do I give her another chance, find someone else. I have seen other quilts she's done and they don't have issues. You gave her four chances by giving her four quilts.
The back of the one that is really bad has a plaid pattern so the poor tension issues don't scream and a non-quilter wouldn't notice it. I will try and get pics posted this week.
Do you suppose she is thinking of you as a 'non-quilter' and won't notice it? That's an insult right there.
I just got four quilts back from my long armer (sp?) and the tension on them is all off. One of them is horrible and I mentioned it to her when she dropped it off and she said with variegated thread she has that problem. She should have mentioned it to you, instead of you mentioning it to her. She knew it wasn't right. I do long arming, just for myself. I know when mine are not right.
Whenever I screw something up, not necessarily quilting, anything, I can't wait to fix it. I would never do anything for someone else and pass it off as okay. I guess that's one reason I don't do customer quilting.
Do I give her another chance, find someone else. I have seen other quilts she's done and they don't have issues. You gave her four chances by giving her four quilts.
The back of the one that is really bad has a plaid pattern so the poor tension issues don't scream and a non-quilter wouldn't notice it. I will try and get pics posted this week.
Do you suppose she is thinking of you as a 'non-quilter' and won't notice it? That's an insult right there.
01-05-2011, 09:20 AM
#8
Power Poster
Join Date: Jan 2009
Location: Front row
Posts: 14,646
To me this is just another longarmer who wants the money and thinks Oh no big deal, the stitching is just a little off, or there are only a few pleats, who cares. I would let her know you want it redone or your money back as it is not acceptable. The last longarmer I used had tension problems. So bad I had big loops on the back of the quilt. Her excuse was she changed bobbins and didn't think to check the back stitching. She never looked at the quilt after taking it off the machine. I paid a lot of money for the quilting and said I can take this quilt as it is to my guild meeting or you can redo it right. She took out every stitch and redone it because she had a pile of my guild members quilts to do and she knew all it would take was for me to take that quilt in to guild as it was and her business would be over. Don't be timid to say what you expect. People like her rely on women not to speak up and accept below par service. Their excuse is their problem not yours.
01-05-2011, 09:28 AM
#10
Super Member
Join Date: Dec 2009
Location: north east
Posts: 8,394
Originally Posted by BellaBoo
To me this is just another longarmer who wants the money and thinks Oh no big deal, the stitching is just a little off, or there are only a few pleats, who cares. I would let her know you want it redone or your money back as it is not acceptable. The last longarmer I used had tension problems. So bad I had big loops on the back of the quilt. Her excuse was she changed bobbins and didn't think to check the back stitching. She never looked at the quilt after taking it off the machine. I paid a lot of money for the quilting and said I can take this quilt as it is to my guild meeting or you can redo it right. She took out every stitch and redone it because she had a pile of my guild members quilts to do and she knew all it would take was for me to take that quilt in to guild as it was and her business would be over. Don't be timid to say what you expect. People like her rely on women not to speak up and accept below par service. Their excuse is their problem not yours.
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