Bernina 570 QE do I have a lemon?
#1
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Join Date: Sep 2018
Posts: 1
Bernina 570 QE do I have a lemon?
Purchased this dream machine in March, 2018. Began a lovely stint of sewing, quilting and more sewing. In Love. Then thread cutter stopped working. OK took in and had fixed under warranty. Now I sew perhaps 3 minutes when first turned on before the machine stops and the image comes up that my upper thread is empty. Not! Cut thread - pull (from bottom) and re thread. Now only 30 seconds and image comes up. 7K invested and am concerned I'm wrestling a lemon. Thoughts? Ideas?
Last edited by QuiltnNan; 09-14-2018 at 02:13 AM. Reason: shouting/all caps
#3
Super Member
Join Date: Aug 2013
Location: Arizona
Posts: 2,355
Take it in just in case it is not operator error!!!
Are you using the same brand, weight, type of thread when it does this or only on certain threads?
I got a new Bernina from my dealer once, sewed perfectly, then Bam it only sewed in reverse. Took it in, they shipped it back east somewhere, and I got a brand new machine, No problems, ever;
Are you using the same brand, weight, type of thread when it does this or only on certain threads?
I got a new Bernina from my dealer once, sewed perfectly, then Bam it only sewed in reverse. Took it in, they shipped it back east somewhere, and I got a brand new machine, No problems, ever;
Last edited by QuiltnNan; 09-14-2018 at 02:14 AM. Reason: shouting/all caps
#4
Super Member
Join Date: May 2017
Location: Sunny Florida
Posts: 4,434
Are you supposed to thread your machine with the needle up?
On my machines the needle has to be up in order to get it threaded correctly.
Perhaps there is a sensor that is bad and needs replaced. It sounds like another trip for the repair shop.
On my machines the needle has to be up in order to get it threaded correctly.
Perhaps there is a sensor that is bad and needs replaced. It sounds like another trip for the repair shop.
#5
Power Poster
Join Date: Mar 2011
Location: Ontario, Canada
Posts: 41,548
Bring it back to the shop and find out what is going on. You should not be having problems with what you paid for it. Did they offer free lessons to get you used to it. My dealer did with my Bernina 440 that cost a heck of a lot less.
#6
Same here...I’ve gotten that message on my screen at least twice in the year I’ve had my 770. I shut my machine down, re thread and it goes away. I happen to love my Bernina.
#7
I'm a Bernina girl too, but my 1020 just died, I think. Keeps breaking thread. I have rode her hard and put her away wet many a day. She was in the rug business and would sew 8 hours a day. She owes me nothing. I tried a new computerized one, that one went back where she came from. Just like everything else, they don't make them like they used to.
#9
Super Member
Join Date: Dec 2016
Location: ND
Posts: 2,817
I have 2 Bernina's and love them both. . But they come with a good warranty so just take your machine in and get it working correctly. You will not be sorry you bought a Bernina.
Last edited by QuiltnNan; 10-30-2019 at 04:47 PM. Reason: shouting/all caps
#10
Senior Member
Join Date: Jul 2011
Posts: 490
Purchased this dream machine in March, 2018. Began a lovely stint of sewing, quilting and more sewing. In Love. Then thread cutter stopped working. OK took in and had fixed under warranty. Now I sew perhaps 3 minutes when first turned on before the machine stops and the image comes up that my upper thread is empty. Not! Cut thread - pull (from bottom) and re thread. Now only 30 seconds and image comes up. 7K invested and am concerned I'm wrestling a lemon. Thoughts? Ideas?
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