Block of the Month-am I being unreasonable?
#22
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I think you should complain. If I buy a kit I expect the color combinations advertised. If due to a shortage a change has to be made, it should be pointed out. Then I have the choice to go forward or ask for a refund instead.
#23
Super Member
Join Date: Jan 2010
Location: Arizona
Posts: 1,134
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I think just about the only place I have bought kits from that always ships exactly what is shown in the picture is Connecting Threads - one of the reasons I like buying from them.
I am also participating in a BOM, and I'm not sure that any of the fabrics are the same as the ones in the pictures. If the original fabrics aren't available, is it so hard for the shops to show us the ones they will be using?
I am also participating in a BOM, and I'm not sure that any of the fabrics are the same as the ones in the pictures. If the original fabrics aren't available, is it so hard for the shops to show us the ones they will be using?
#26
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I agree with Pat P 100%. By not telling you, they were not giving you a choice which is a shady underhanded way of doing business. Shame on them! They should let you pick out what ever fabric you'd like to use in place of and not charge you.
#28
Power Poster
Join Date: Feb 2010
Location: Ohio
Posts: 17,068
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Unreasonable?? NOOOOOOOO!! Those BOM are very expensive!
You should get exactly what you wanted and since they ran out of fabric they owe you a replacement of YOUR choice.
Hope it works out for you- that's a big investment.
You should get exactly what you wanted and since they ran out of fabric they owe you a replacement of YOUR choice.
Hope it works out for you- that's a big investment.
#30
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I have never ordered a kit myself, but I have had friends that have, and quite often they don't get the exact material, or if they do it isn't enough. I don't think I would buy one myself. I don't think you are being unreasonable, you should get what you thought you were paying for.
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09-18-2011 06:55 PM