Brother Foot Controller
08-25-2020, 02:53 PM
#1
Member
Thread Starter
Join Date: Aug 2020
Posts: 2
Brother Foot Controller
Hi! Mary here. I have a Brother machine that's not even a year old, has been working just fine. I just set it up to use it but the foot controller cord will not plug into the side of the machine (like it always does). The prongs are not bent, the holes in plug look fine & open. Just won't go in. Hoping someone can help me! I ckd manual, nothing, online, nothing. Halp!
TIA!
T
TIA!
T
08-25-2020, 04:37 PM
#2
Super Member
Join Date: May 2011
Location: Pacific NW
Posts: 9,529
Hi Mary, welcome to the board.
Do you have multiple machines? Is it possible you are trying to use the foot from a different machine?
There is nothing electronic about this, just simple plug-and-go, so not a lot of troubleshooting we can do other than what it sounds like you've already done. Is the plug directional, meaning it will only go in one way? Maybe have someone else in your house try it; sometimes I don't realize where I'm going wrong until I ask my husband or one of my sons to try whatever I'm having an issue with.
Do you have multiple machines? Is it possible you are trying to use the foot from a different machine?
There is nothing electronic about this, just simple plug-and-go, so not a lot of troubleshooting we can do other than what it sounds like you've already done. Is the plug directional, meaning it will only go in one way? Maybe have someone else in your house try it; sometimes I don't realize where I'm going wrong until I ask my husband or one of my sons to try whatever I'm having an issue with.
08-25-2020, 04:41 PM
#3
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Thread Starter
Join Date: Aug 2020
Posts: 2
It's the only machine I have & I store the power/foot cord in the same bag. I had him try it too but nope. The open spots are open with no obstruction, prongs are undamaged and where they should be. Strangest thing. Thanks for the reply!
08-25-2020, 10:31 PM
#5
Super Member
Join Date: Nov 2010
Location: Utah
Posts: 2,085
Sounds like the inside plug port has shifted. On the lower end Brother machines, there really aren't any service panels to remove. There's a front cover and a back cover that are screwed together. You have to remove as many screws as you can find, then there are a couple that are hidden deep inside the machine. I think if you can just get the bottom of the machine to open a crack, you can probably shift the plug port back into position, without removing the covers. Avoid removing the covers if you possibly can. There are circuit boards inside that have delicate wire connectors that can break easily.
08-29-2020, 06:46 PM
#6
Super Member
Join Date: Aug 2010
Location: Upstate New York
Posts: 1,231
The brother plug has a "top side" and a bottom side..make sure you're not trying to insert it upside down. One side is squared off and the other is rounded..try to line them up.
https://www.walmart.com/ip/ReadyWire...oaAnE5EALw_wcB
https://www.walmart.com/ip/ReadyWire...oaAnE5EALw_wcB
