Can I just scream in frustration because you will all understand?
09-12-2011, 04:54 AM
#52
Junior Member
Join Date: Jun 2010
Location: New Hampshire
Posts: 129
I may have an answer for you. Years ago about 25 or so I bought a high end singer. It did nothing but give me trouble and have and will never buy another singer...anyway I tried everything just as you are doing and someone told me that Good Housekeeping had a warranty on Singers and they stand by that. I contacted Good Housekeeping and within the week my problem was solved. Magazines in today's world are not like yesteryear...but it is worth a shot...Good luck.
09-12-2011, 04:55 AM
#53
Senior Member
Join Date: Jan 2011
Location: West Suburban Chicago
Posts: 385
Originally Posted by Crqltr
What happened to customer service....don't these companies get that there is so much more to choose from?? And that we all talk about their poor service??
09-12-2011, 04:58 AM
#54
Super Member
Join Date: Mar 2007
Location: Lansing, MI
Posts: 1,038
Totally understand your frustration. I bought a Singer XL5000 when I started quilting a few years ago, thinking I was getting a good machine (with a pricetag of $2500). Always bought Singer machines (had one for 25 years that died of neglect from not using). Within the first year, had to have the LCD screen replaced, wouldn't sew straight (needle drifted), feeddogs weren't in sink so fabric didn't feed correctly. Finally got it working good again and decided to keep it just for embroidery because that worked great. That's when I switched to Babylock.
After a few months of using it just for embroidery, that module started acting up ..... finally got rid of it and so glad I did.
I have a Babylock Esante now and love it !!
Good luck with your dilemma. I feel for ya !!
After a few months of using it just for embroidery, that module started acting up ..... finally got rid of it and so glad I did.
I have a Babylock Esante now and love it !!
Good luck with your dilemma. I feel for ya !!
09-12-2011, 05:01 AM
#55
Super Member
Join Date: Mar 2007
Location: Lansing, MI
Posts: 1,038
Originally Posted by gsbuffalo
keep on them..I purchased a singer confindence quilter and within the first year was off to repair 4 times and fixed in store 2x..finally I got offered full trade up value, which was better then nothing and got a husquevarna. no problems so far. thev singer was so so frustrating and to think I sold my slant o matic for a new pile of crap. keep right on them and make them do something for you.
09-12-2011, 05:02 AM
#57
Senior Member
Join Date: Mar 2011
Location: Wauconda, IL
Posts: 972
Yes, we all understand your frustration, just scream it off and you'll feel better. Sorry to hear about your machine, especially since you paid so much for it. I hope you get it all worked out to your satisfaction. Singer used to be a good machine, but I heard they're not as good anymore, which is sad to hear.
09-12-2011, 05:04 AM
#59
Junior Member
Join Date: Jul 2010
Location: brandenburg ky
Posts: 159
my machine didnt quit, but my printer just broke for the second time, bummer i was printing my grandsons senior pics., and now i cant print my paper piecing patterns. i am screaming also good luck. min ewas another WALLY WORLD REJECT..
09-12-2011, 05:09 AM
#60
Member
Join Date: Nov 2010
Location: Wallula. Wa
Posts: 34
I hope the Singer company has discovered their problem with the Quantum line because I bought a 9600 this year. I've had no problems so far. For the price it's a great machine. I've only had it about six months.
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