Originally Posted by QuiltnNan

I would send it back to the LAQ for immediate redo. This is something a professional LAQ should have noticed early on and fixed it immediately.

Originally Posted by BrendaK

Sorry this happened to you. I am glad that she is sending the other quilt back with a refund. When you talked to her did she have an excuse? You said that she came recommended from the board. I am sure that she is embarrased and sorry that this happened. She had to have looked at it before she sent it back to you. This makes me wonder if she really did it or did she have a helper do it? I have never heard of Skinning the Quilt. I'll have to look it up to see what that means. Hope you will still have a Blessed Thanksgiving. BrendaK

Originally Posted by Mad Mimm

I agree that it needs to go back to the longarmer for either a refund or a re-do if you trust her. Personally, I'd do refund and take it to someone else, because the workmanship is so poor and the fact that you got a quilt in that condition tells me either she doesn't care enough to inspect her work, or she cares so little for your business that she will hand you shoddy workmanship and expect payment. Either is totally UNACCEPTABLE. If she is a friend, guess what? My advice is still the same. A friend should not use friendship as an excuse to give you sub-par quality.

Hopefully you can wash the quilt and the holes will come out, I have seen some pretty big holes be fixed with a wash, but the quilting definitely needs to be removed and re-done. Good luck getting it done by Christmas, I think you still have time and hope for the best. Keep us posted!