Be careful when ordering on-line.

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07-13-2011, 11:13 AM

#21

marcialb

Member

Join Date: Jun 2011

Location: Bowie, Maryland

Posts: 85

Quote:

Originally Posted by joyce888

This comes as a "Lesson Learned". Please be sure to read "ALL" the guarantees when purchasing fabric on-line. I thought I had a 100% satisfaction guarantee (that's what was stated in the policy) but when I read down further they: don't take back cut fabric, they don't take back notions, they don't take back machine acessories, they don't take back books patterns, or kits. Plus I did not read there is a 25% restocking fee. The lady was very rude when asked to return fabric that did not look like the photo. Now I've already returned the fabic and I'm wondering if I will get all of my money back or would I have been better off keeping it.

Thanks for the heads-up!

07-13-2011, 12:37 PM

#22

ewecansew

Senior Member

Join Date: Jun 2010

Location: BC

Posts: 713

As someone stated, most retail outlets will not let you return cut fabric unless there is something wrong with the fabric. Support your local quilt shop. Oh, the joys of shopping on-line....