Norva

Today I purchased a 20 1/2 inch sq Omnigrip ruler at Joann's. When I got it home I discovered one corner was chipped. Which meant a return trip to exchange it. They had 5 of these rulers in stock and I found that 3 of them were also damaged in the same way. Luckily I found one that was good and they exchanged it very graciously. I did take the other damaged ones up to the customer service counter, I hope they don't just put them back in stock. Anyway lesson learned - always check carefully before leaving the store. This is the first Omnigrip rule I have purchased - has anyone had a problem with the corners chipping on this brand?

Aubrey'sQuiltingCreations

I did once but it was my fault as I dropped it. I do have some of the lip edge rulers and over the years have have the lip part break off on me so after I first buy them I always run a bead of super glue in the lip so if anything ever happens its going to stay put.

lovequilter

Great hint Aubrey *

MacThayer

I think that's good advice for everything you buy these days. I just bought a small iron for tight spots and applique′, and the sales clerk actually tried to stop me when I wanted to plug it in just to see if it worked properly. I told her I wouldn't buy it unless it worked properly, and if she wouldn't let me test it, I wouldn't buy it. So reluctantly, she let me test it. Wouldn't you know, I sat with it plugged in and turned on high for 15 minutes, and it was still stone cold. Obviously not working. So I brought this to the clerk's attention, and got this attitude about "how I wasn't doing it right." So I let her try it, and she couldn't make it work either. So I went for a similar model, different brand, and plugged that in. It heated right up, and responded rather quickly to changes in temperature settings. So that was the one I bought. But yes, I do check over rulers and all notions before I buy. My dollars are hard earned, and I don't want to spend them on products that don't work. And my time is too precious (and gas is too expensive) to be running back and forth to a store to have items replaced because they are broken.

sewbeadit

Yes, this is a really good idea to keep in mind. With the prices of gas and the time it takes to go 45 miles, I don't like having to take things back at all.

Sharon-OH

I totally agree, I too check things out like that. Most of the time, the people putting out the merchandise don't know to double check for damage or do they really care. The store with the iron, oh I understand about checking that iron out. I use to work in retail and appliances get beat up and yes sometimes they just don't work any more.

Jackie Spencer

I have the 12 1/2 inch and the 20 1/2 inch square omni grid rulers and have never had a problem with them. Great for squareing up blocks.

TacoMama

Yes, always look at the items you are purchasing and do plug in the irons to see if they work!

Tartan

I am glad you were able to exchange it for an undamaged ones because they are not inexpensive. I have one Omnigrid ruler with a chip on the corner due to rotary cutting operator error. I started cutting right at the front corner and a little chip popped off. I now start cutting in from the front edge and back up to cut the front corner. Live and learn, live and learn.

ka9sdn

You have to check everything you buy these days no matter what it is!