Complain or not?
03-24-2011, 06:52 AM
#11
Senior Member
Join Date: Oct 2010
Location: Largo FL
Posts: 917
Originally Posted by Cris
I ordered 6 yards of fabric that I needed from Planted Seed Designs (Arnold's Attic by Moda). I was lucky in the fact that the material was only $5.00 per yard but the shipping was $12.00. I got the fabric yesterday, and was surprised that it was sent in a flat rate envelope and the cost was $4.95! I know I should just let it go since I found the material for only $5.00 per yard as opposed to $7.50-$9.50 but it kinda irks me.
When you go to the post office, do you consider your gas as part of your postage--it is.
03-24-2011, 06:56 AM
#12
Power Poster
Join Date: Mar 2011
Location: western NY formerly MN, FL, NC, SC
Posts: 51,430
IMHO, the cost of an employee wrapping and sending the item[s] should be part of the cost of doing business and rolled up into the price of the items in their inventory. The cost of postage might be charged to the customer as that varies by the location of the customer. You know that shipping and handling is profitable when the 'as seen on tv' items are free if you just pay the shipping and handling.
03-24-2011, 06:57 AM
#13
Senior Member
Join Date: Jan 2011
Location: Edgewater, FL
Posts: 924
I've stopped ordering when the shipping/handling charge is so outrageous. There are so many that charge what it really costs -- equilter, virginia quilter has free shipping right now, connecting threads. If we don't order from them and they know the reason, maybe they'll wise up.
03-24-2011, 07:00 AM
#14
Super Member
Join Date: Oct 2010
Location: Oklahoma
Posts: 1,272
You might see on the site"shipping and handling". that is what most say!
I am pretty upset that when I was gong to order goat supplies S & H is 22% of the cost of the order! That is NUTS!!!!!! Other places are at 15% and up--they lost my business for sure, so looking for alternatives!
I always check for free S& H specials and coupons online....
I am pretty upset that when I was gong to order goat supplies S & H is 22% of the cost of the order! That is NUTS!!!!!! Other places are at 15% and up--they lost my business for sure, so looking for alternatives!
I always check for free S& H specials and coupons online....
03-24-2011, 07:08 AM
#15
Super Member
Join Date: Feb 2010
Location: payette, idaho
Posts: 2,242
Unfortunately that is how a lot of them are making their money. They might have cheaper fabric but they make it up on postage and "handling". Look at e-bay and you will see that a lot.
03-24-2011, 07:25 AM
#16
Super Member
Join Date: Aug 2010
Location: My Sewing Room
Posts: 1,180
Originally Posted by lindy
I bet they say the rest is a 'handling' charge.
03-24-2011, 07:26 AM
#17
Senior Member
Join Date: Oct 2010
Location: Largo FL
Posts: 917
Originally Posted by cuppi duke
Unfortunately that is how a lot of them are making their money. They might have cheaper fabric but they make it up on postage and "handling". Look at e-bay and you will see that a lot.
03-24-2011, 07:46 AM
#18
Super Member
Join Date: May 2010
Location: Washington,State
Posts: 1,602
Originally Posted by Cris
I ordered 6 yards of fabric that I needed from Planted Seed Designs (Arnold's Attic by Moda). I was lucky in the fact that the material was only $5.00 per yard but the shipping was $12.00. I got the fabric yesterday, and was surprised that it was sent in a flat rate envelope and the cost was $4.95! I know I should just let it go since I found the material for only $5.00 per yard as opposed to $7.50-$9.50 but it kinda irks me.
03-24-2011, 07:48 AM
#19
Power Poster
Join Date: Feb 2009
Location: home again, after 27 yrs!
Posts: 19,388
call them, if put on a credit card, they can credit your card the difference. at least they should.
i've called places before ordering and questioned their shippping costs and gotten help then.
i've called places before ordering and questioned their shippping costs and gotten help then.
03-24-2011, 07:53 AM
#20
Super Member
Join Date: Aug 2010
Location: Sully, Iowa
Posts: 2,390
I'd probably call too. Keep us posted.
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