Connecting Threads Customer Service
#43
I too have always had great service from CT. In fact, I sent them a letter about a year ago letting them know how happy I was with their service and guess what? I got a 20% off coupon about a week later! Now THAT'S awesome service, lol.
#45
Im glad we have some veteran CT customers here. I just ordered for the first time. I NEED the stuff quickly so I paid for express shipping. My shippping email has astericks next to half the stuff. I was going to call them but I will ask you...does that mean it is backordered?
#46
Im glad we have some veteran CT customers here. I just ordered for the first time. I NEED the stuff quickly so I paid for express shipping. My shippping email has astericks next to half the stuff. I was going to call them but I will ask you...does that mean it is backordered?
#48
Super Member
Join Date: Jul 2011
Posts: 1,515
I love Connecting Threads. Never had a problem with them. Ordered fabric one time and when it came it was wrong, when I called that lady said, I'll get the right one out to you right away and you can keep the other one.
I love the catalog when it comes -- good thing it doesn't come any more often than it does!
I love the catalog when it comes -- good thing it doesn't come any more often than it does!
#50
I enjoy doing business with connecting threads. I feel good about supporting a company that uses american made fabric. I think the quality is good and I will order from them again. I have never had any troubles with an order but, it is good to know if I did they would stand behind their products with good service. Thanks for the info.
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