Cut or tear the fabric....
10-20-2010, 11:39 AM
#21
Super Member
Join Date: Mar 2008
Posts: 1,281
I didn't think so many people prefered tearing. I prefer to tear, especially long pieces, but seems that sales person was a bit out of line with her charging more to cut it! I just don't understand people I guess. I am from the old school where "the customer is always right!" And it was always with a smile :-)
10-20-2010, 01:09 PM
#22
Super Member
Join Date: Jun 2010
Location: SW Colorado
Posts: 1,102
Same here.
Originally Posted by clem55
No, but I would rather have my fabric torn, at least it is on grain and the little wasted by distortion is less than you might get from bad cuts. I've had fabric cut and ended up losing several inches when I tried straightening it. When I learned sewing, I was taught to tear a inch strip across grain before trying to cut pattern pieces. ZI always do.
10-20-2010, 01:43 PM
#23
Junior Member
Join Date: Jun 2010
Location: Northwestern Ontario
Posts: 236
Ok, am I the only one who pulls a thread about 1/2 inch from the end and cuts along that gap? I was taught that way back in the time machine and I still do it. It is less damaging than tearing. Time consuming yes but then I usually do it while I'm watching TV.
Back on topic though, I would have walked out without my purchase also when the clerk refused to prepare my fabric the way I wanted it. An extra buck on a yard of fabric is too much!(No I don't ask them to pull a thread).
Back on topic though, I would have walked out without my purchase also when the clerk refused to prepare my fabric the way I wanted it. An extra buck on a yard of fabric is too much!(No I don't ask them to pull a thread).
10-20-2010, 01:54 PM
#26
Senior Member
Join Date: Oct 2010
Location: Memphis, TN
Posts: 397
when you own a store, customer service should be your number one concern. In this economy you really want all the $$ you can get and happy people spend more money and come back to spend more.
I would have left the fabric and told her why. $1.00 to cut the fabric thats insane.
I think giving an extra inch should be standard-Im so sick of getting fabric that is screwed up.
Well :p on them, save your cash for a shop that deserves it.
I would have left the fabric and told her why. $1.00 to cut the fabric thats insane.
I think giving an extra inch should be standard-Im so sick of getting fabric that is screwed up.
Well :p on them, save your cash for a shop that deserves it.
10-20-2010, 02:06 PM
#27
Power Poster
Join Date: Dec 2008
Location: Western Wisconsin
Posts: 12,930
Originally Posted by oldhag
Ok, am I the only one who pulls a thread about 1/2 inch from the end and cuts along that gap? I was taught that way back in the time machine and I still do it. It is less damaging than tearing. Time consuming yes but then I usually do it while I'm watching TV.
10-20-2010, 02:18 PM
#28
Member
Join Date: Oct 2010
Location: Colorado
Posts: 79
There are some LQS that do "add" an extra inch or so, just by the way they measure the fabric and depending on how much you get. If I'm in one of those stores, I will usually just buy the amount of fabric I need or want. However, if I'm someplace like JoAnns where they don't add any extra, and I know the fabric was put on the bolt crooked, I will add an extra couple of inches to what I need, to make sure I have enough to use for my project and straighten out the grain.
I do agree that customer service should be a priority, and losing an inch or two of fabric, that you can't "sell" to someone else, while it does add up from bolt to bolt, if you keep your customer happy, they will be back and buy more fabric than you would have "lost" to cutting instead of tearing it.
I think you should write a letter to the owner of the store, and let them know what you think about the employee, and the way you were treated. I would explain to them that the extra inch of fabric, they were going to lose by cutting rather than tearing would have only cost them pennies, as compared to the dollar they wanted to charge you, and they lost a customer that would have spent hundreds of dollars over time and so saving a few cents by tearing cost them more than what they "save" by tearing fabric. $10.99yd/36inches = .30527 That is 30 CENTS an inch or more than likely 15 cents if they mark up fabric 100% I wonder if the owner thinks losing a customer is worth 30 cents.
I do agree that customer service should be a priority, and losing an inch or two of fabric, that you can't "sell" to someone else, while it does add up from bolt to bolt, if you keep your customer happy, they will be back and buy more fabric than you would have "lost" to cutting instead of tearing it.
I think you should write a letter to the owner of the store, and let them know what you think about the employee, and the way you were treated. I would explain to them that the extra inch of fabric, they were going to lose by cutting rather than tearing would have only cost them pennies, as compared to the dollar they wanted to charge you, and they lost a customer that would have spent hundreds of dollars over time and so saving a few cents by tearing cost them more than what they "save" by tearing fabric. $10.99yd/36inches = .30527 That is 30 CENTS an inch or more than likely 15 cents if they mark up fabric 100% I wonder if the owner thinks losing a customer is worth 30 cents.
10-20-2010, 02:48 PM
#30
Power Poster
Join Date: Jul 2010
Location: SoCal
Posts: 11,918
Depending on which store they will cut, tear or use scissors. It might also depend on who is helping you. Often they ask if you are ok with it. Tearing tends to be straighter. I prefer tearing but I know what you mean about it puckering a bit. When they tear make sure they tear pulling on side to the top and one to the bottom not side to side. when you use a hot iron with some water you can get it to shrink up to almost normal. I have had way more issues with scissor and rotary cut fabric with it being bowed and side ways.
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