Disappointed in Fabric Purchased via Internet

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08-26-2011, 09:56 AM

#81

purrfectquilts

Senior Member

Join Date: Oct 2010

Posts: 853

I am sorry that happened to you. It has happened to me in the past until I learned to ask for a swatch if something had to match exactly. I once had a customer who wanted dark gray sashing for the quilt I was making. According to desciption and picture I ordered only to receive a dark green. Next time I asked for a swatch and she was happy. I am STILL using that dark green up. It was returnable but that didn't seem practical because of the cost of return shipping.

08-26-2011, 09:57 AM

#82

bjnicholson

Super Member

Join Date: Jul 2010

Location: Cleveland OH

Posts: 3,220

Quote:

Originally Posted by lisalovesquilting

Someone may have already mentioned this. Thousands of Bolts has a way that you can click on the focus fabric and find other fabrics that match the spot you clicked on. Very cool and fun. I had good luck doing this. And Thousands of Bolts prices are great and good service.

eQuilter does this too. I go to them to see, not to buy. I find out the manufacturer and name of pattern. Then I go to Thousands or Over The Rainbow or something like that and find the least cost of that pattern.

08-26-2011, 10:09 AM

#83

lyndaloo

Senior Member

Join Date: Mar 2011

Location: Arkansas

Posts: 723

Quote:

Originally Posted by Eldene

Can some of you list some of your favorite On Line Quilt Shops. I have never ordered on line my self. I have order over the phone a couple of times.

Thank you, love this message board!!!!

I use Fabric.com, EQuilter.com, Connectingthreads.com, The Old Country Store, Favorite Fabrics, and others I just can't recall right now. I have never been in an LQS in my life, I live at least 100 miles from one. I have been very happy with my online purchases. Most places want to satisfy their customers so they will buy again. If something is wrong with your fabric, be sure to contact them.

08-26-2011, 10:23 AM

#84

galvestonangel

Super Member

Join Date: Apr 2010

Location: Galveston Texas

Posts: 1,596

My shop closed up after Ike, so I order mostly on line. Mostly the fabrics are brands that I am familiar with and know they are quality fabric. I have never had a problem. Monitors are different but usually they will put color in the description, read that.

Most online stores are also have store fronts, so they stand behind their fabric. If you are disappointed, I would call and talk to them. I'm sure they will want you to be happy about your purchase. I have had great customer service from all that I have dealt with.

08-26-2011, 10:54 AM

#85

quiltaroni

Super Member

Join Date: Sep 2010

Location: cornwall ontario canada

Posts: 1,072

Sorry you were disappointed

08-26-2011, 10:57 AM

#86

Lucy90

Super Member

Join Date: Jan 2010

Location: Minnesota

Posts: 1,918

I order on line and never had a problem. Sometimes the color isn't as bright as I thought it would be but I like to order on line. I also go to our local quilts shops but prices are getting too high.

08-26-2011, 11:02 AM

#87

skeet

Senior Member

Join Date: Dec 2010

Location: st. cloud,florida

Posts: 310

what is a shade card? And were do u get it.

08-26-2011, 11:22 AM

#88

ronnie17

Junior Member

Join Date: Jun 2010

Location: Eastern MA

Posts: 230

I recommend eQuilter...they have a tool that lets you match colors in fabrics while shopping. At least it is a good place to browse and then maybe find a be3tter price elsewhere.

08-26-2011, 02:18 PM

#89

puzzler

Member

Join Date: Aug 2010

Posts: 91

I found that online colors at Connecting Threads and Fabric Depot do not match the fabrics themselves. Could be my computer, but I don't have the same problem with other sites.

08-26-2011, 03:13 PM

#90

irishd

Member

Join Date: Jun 2010

Posts: 36

Hi, Iv;e bought fabric on line for a long time and always been happy. Want a tip? I buy from www.fabric.com and love dealing from them. Their return policy is great. You can return free..Dottie1048