Go Back  Quiltingboard Forums >
  • Main
  • Disappointed with a jelly roll order >
  • Disappointed with a jelly roll order

  • Disappointed with a jelly roll order

    Thread Tools
     
    Old 03-26-2010, 07:23 PM
      #11  
    Super Member
     
    Join Date: Apr 2007
    Location: Alturas, CA
    Posts: 9,393
    Default

    I would certainly interpret that as saying each piece is a different color. Please let us know what they respond with.
    pocoellie is offline  
    Old 03-29-2010, 09:07 AM
      #12  
    Super Member
    Thread Starter
     
    Join Date: Jan 2009
    Location: California
    Posts: 3,502
    Default

    Excuse me? I received a reply to my email that I was disappointed with the jelly roll and that the description on their web site was deceptive. I get back... "Thank you for your email. Please do send the Jelly rolls back. It was never our intention to confuse you."

    Confuse me? Oh yes, blame the customer for being "confused" about what they're actually buying!
    pittsburgpam is offline  
    Old 03-29-2010, 10:13 AM
      #13  
    Super Member
     
    Join Date: Sep 2009
    Location: At my LQS
    Posts: 2,326
    Default

    Originally Posted by pittsburgpam
    Excuse me? I received a reply to my email that I was disappointed with the jelly roll and that the description on their web site was deceptive. I get back... "Thank you for your email. Please do send the Jelly rolls back. It was never our intention to confuse you."

    Confuse me? Oh yes, blame the customer for being "confused" about what they're actually buying!
    I think I would write back that regardless of their intentions, you were misled and would like to know what they are going to do to make things right.
    JanetM is offline  
    Old 03-29-2010, 10:27 AM
      #14  
    Super Member
     
    Oklahoma Suzie's Avatar
     
    Join Date: Aug 2008
    Location: Home town: Rehoboth, MA Now living in OK
    Posts: 7,774
    Default

    Originally Posted by pittsburgpam
    These are the colors I got.
    pretty fabric
    Oklahoma Suzie is offline  
    Old 03-29-2010, 10:28 AM
      #15  
    Super Member
     
    Oklahoma Suzie's Avatar
     
    Join Date: Aug 2008
    Location: Home town: Rehoboth, MA Now living in OK
    Posts: 7,774
    Default

    Originally Posted by JanetM
    Originally Posted by pittsburgpam
    Excuse me? I received a reply to my email that I was disappointed with the jelly roll and that the description on their web site was deceptive. I get back... "Thank you for your email. Please do send the Jelly rolls back. It was never our intention to confuse you."

    Confuse me? Oh yes, blame the customer for being "confused" about what they're actually buying!
    I think I would write back that regardless of their intentions, you were misled and would like to know what they are going to do to make things right.
    I agree, they need to make this right.
    Oklahoma Suzie is offline  
    Old 04-05-2011, 07:49 AM
      #16  
    Super Member
     
    jeaninmaine's Avatar
     
    Join Date: Jan 2011
    Location: Maine, Where else!
    Posts: 1,526
    Default

    Originally Posted by krabadan
    I've purchased two 57 strip jelly rolls in Fusions and every strip is a different color.
    Could you please tell us the url for where to get these.
    jeaninmaine is offline  
    Old 04-05-2011, 07:56 AM
      #17  
    Super Member
     
    crafty_linda_b's Avatar
     
    Join Date: Feb 2011
    Location: Where the deer & antilope play and the eagles soar
    Posts: 1,540
    Default

    Pam I would tell them to send you a 'prepaid' return address label so you can return them. It was their error not yours and you shouldn't have to pay to return something to them.
    Hope you get your full refund including shipping. Linda
    crafty_linda_b is offline  
    Old 04-05-2011, 04:26 PM
      #18  
    Senior Member
     
    lyndaloo's Avatar
     
    Join Date: Mar 2011
    Location: Arkansas
    Posts: 723
    Default

    If you bought them where I think you did, they say at least 20 different colors in every order. I wonder if they will let you return them?
    lyndaloo is offline  
    Old 04-05-2011, 04:33 PM
      #19  
    Super Member
     
    HummerGardenCrafts's Avatar
     
    Join Date: Feb 2011
    Location: West Virginia
    Posts: 1,199
    Default

    I'm drooling over those colors. Very pretty.
    HummerGardenCrafts is offline  
    Old 04-05-2011, 04:39 PM
      #20  
    Super Member
     
    Join Date: Feb 2009
    Location: Indiana
    Posts: 3,607
    Default

    Too bad you didn't get what you wanted/needed because what you got are really beautiful. I hope they make it right.
    mcdaniel023 is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    ILoveToQuilt
    Main
    17
    07-04-2019 07:24 PM
    quiltingbuddy
    Main
    29
    02-04-2015 01:36 AM
    Crissie
    Pictures
    18
    05-29-2009 04:50 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter