Dongles
07-24-2012, 01:21 AM
#42
Senior Member
Join Date: Aug 2011
Location: Massachusetts
Posts: 589
all these people that have 4D. I've had it but not very long. I've had no luck embroidery photo's (they come out awful, I'm sure it's me) At the moment I'm trying to embroider a pillow and all she wants is the letter "B". Is it possible to only have 1 line of writing? It keeps asking me for a 2nd line of text
07-24-2012, 05:32 AM
#43
Super Member
Join Date: Jul 2008
Location: Keller, TX
Posts: 1,934
I am concerned about the comment that they have a shelf life. I just purchased the Janome MBX 4.0 embroidery software for my Janome 11000SE. I was told by my dealer, what ever you do, DO NOT LOOSE THE DONGLE. You are correct, you have to have it to run the software. The dealer told me that if I loose it, it will cost $1200! to replace...basically the same as the entire software package. This would be ridiculous to replace it in three or four years due to a shelf life issue.
D in TX
D in TX
07-24-2012, 06:51 AM
#44
Super Member
Join Date: Dec 2010
Location: Norfolk, VA
Posts: 5,397
I am concerned about the comment that they have a shelf life. I just purchased the Janome MBX 4.0 embroidery software for my Janome 11000SE. I was told by my dealer, what ever you do, DO NOT LOOSE THE DONGLE. You are correct, you have to have it to run the software. The dealer told me that if I loose it, it will cost $1200! to replace...basically the same as the entire software package. This would be ridiculous to replace it in three or four years due to a shelf life issue.
D in TX
D in TX
08-03-2012, 04:47 PM
#45
Senior Member
Join Date: Oct 2010
Location: Brownwood TX
Posts: 747
A dongle is a special USB stick. I have a dongle that enables me to use my Pfaff 5D software on my computer. If I don't have it 'plugged into' my computer, the software won't work. I suspect Pfaff developed it to prevent the software from being copied and used by more than one consumer. I can install the software on more than 1 computer, but I can only use it on one at a time, because I have only 1 dongle.
Robin in Brownwood TX
08-03-2012, 04:55 PM
#46
Senior Member
Join Date: Oct 2010
Location: Brownwood TX
Posts: 747
Call your Janome dealer. I think this is one big misunderstanding. There is one person that has used hers since 1995 with no problems. There is a difference between a company not offering support any more for a product than it having a shelf life. I also posted on here that you might want to check with you home owners insurance and make sure it's added to that so you have covereage on your machine and software (dongle)
Robin in Brownwood TX
