Embroidery machine inquiry

Reply Subscribe

Page 2 of 2

Thread Tools

12-10-2010, 06:18 PM

#11

plainjane

Super Member

Join Date: Jun 2010

Location: Arkansas

Posts: 1,705

Quote:

Originally Posted by Candace

I have the new 830 and absolutely love it. And yes, there's a learning curve because it's more of a computer than a sewing machine. I would buy it again in a heartbeat. That being said, I would never buy it for a commercial machine-it's not. And I'd be crazy to void my warranty. My dealer has some commercial embroidery machines set up and they look really slick all those needles in the head can and do whip out a design in minutes that would take an hour to do on a home machine.

The dealer went out of business where I bought mine, a second dealer closer- also gone. I travel 130+ miles to get my machine cleaned or any maintnance done, but they are more into the Babylock. Dealers appeared about 75 miles away-not close enough to get to know or trust? I had no support close and that may be a big factor with me - don't know. I used to work at Hancock's and so many with emb machines would be so helpful with sharing knowledge, we all had different machines-Hancock's closed and I didn't get to be around my circle of sewing friends daily-I miss that! Oh, well.....:)

12-16-2010, 10:38 PM

#12

plainjane

Super Member

Join Date: Jun 2010

Location: Arkansas

Posts: 1,705

Quote:

Originally Posted by plainjane

Quote:

Originally Posted by Candace

Quote:

Originally Posted by plainjane

I love my Bernina 180e, BUT...they will not support their own software for the versions 1,2,& 3 - guess what I have? I bought mine in '98 and I think they are up to v6 or 7 by now. If you have a problem-sorry Charlie! I do and I do not plan on spending $$$ to upgrade - for that money, I would buy a Babylock instead.

I'm curious. Babylock supports 12 year old software? I don't know of any sewing machine or computer software that is 12 years old and has free technical support available.

Back when I bought V3, a wrong code was sent. I was not able to get to it until several months had passed - and at that time, all I asked for the correct code - that was probably in 2002 only 4 years from original and I still won't pay $$$ for an upgrade - just say'in.

A quote from another Bernina 180e user from Epinions.com.......:(
"Cons: price, compatability issues on earlier software, Failure of Bernina to support software forcing upgrades"
This has not been a 12 year old problem - from the beg.