Fabric Depot in Portland OR
04-16-2013, 07:12 AM
#1
Super Member
Thread Starter
Join Date: Feb 2009
Location: South central Nebraska, US
Posts: 5,367
Fabric Depot in Portland OR
BOY oh BOY oh BOY!! We are on our trip out west with family members and my SIL and I got 1 hour to spend at Fabric Depot!! OH my, we could have spent a day there. Many of you have bought from their online site I know. If you ever get the chance to go to the retail store in Portland do so. AND, they had everything in the store at 25% off. They did say that the online and retail stores run different specials. 
04-16-2013, 07:25 AM
#2
Super Member
Join Date: Jan 2011
Location: Small town in Northeast Oregon close to Washington and Idaho
Posts: 2,795
I live in Oregon and have been to Fabric Depot. It's the great quilt shop that we have here. They have every fabric that you need. If you can't find it somewhere else, call Fabric Depot because they will have it!
04-16-2013, 09:05 AM
#6
Senior Member
Join Date: Feb 2012
Location: Oregon
Posts: 809
I can't imagine being limited to 1 hour on your first visit, especially at sale time! I live about an hour away from Portland and have been there many times. It is awesome! You can go to their website and get the coupons for the sales: www.fabricdepot.com
04-16-2013, 09:10 AM
#7
Super Member
Join Date: May 2011
Location: Pacific NW
Posts: 9,490
Fabric Depot is the Mother Ship, hee hee. I have to tell you a wonderful story about FD.
Last year, they learned they were one of several businesses affected by a security breach in the company they were using to process credit card payments. EVERYONE who had shopped their store online and used a credit card at the time that this breach occurred was sent an apologetic letter, which gave information about the security breach, what to do to protect your identity, and what FD was doing to prevent this from ever happening again. The letter also included a code for 30% off the total amount of your next purchase, PLUS a pack of fat quarters, PLUS a $10 gift card, good for your next purchase.
I was amazed at this response. I have been notified by other entities of possible identity theft, but never this quickly after the breach was found, and never with this amount of concern and consideration for me, the customer. I took my code in last Friday and went shopping. I was informed that my coupon was in addition to the 35% off sale they already had going - yippee! I purchased 12.5 yards of cotton, 12 yards of rick-rack, and a quilt pattern for less than $90. As the clerk was ringing up my purchase, I mentioned that this was a fast and impressive response from FD and that I had received a similar notification from the State of California, but not until a full year after their systems had been breached. The clerk told me that FD's owner had been horrified and mortified that the breach had occurred, and had immediately fired the company FD had hired to process the credit cards. You can't always prevent bad people from doing bad things, but the way FD has handled it and treated their customers has definitely made me a fan for life.
Last year, they learned they were one of several businesses affected by a security breach in the company they were using to process credit card payments. EVERYONE who had shopped their store online and used a credit card at the time that this breach occurred was sent an apologetic letter, which gave information about the security breach, what to do to protect your identity, and what FD was doing to prevent this from ever happening again. The letter also included a code for 30% off the total amount of your next purchase, PLUS a pack of fat quarters, PLUS a $10 gift card, good for your next purchase.
I was amazed at this response. I have been notified by other entities of possible identity theft, but never this quickly after the breach was found, and never with this amount of concern and consideration for me, the customer. I took my code in last Friday and went shopping. I was informed that my coupon was in addition to the 35% off sale they already had going - yippee! I purchased 12.5 yards of cotton, 12 yards of rick-rack, and a quilt pattern for less than $90. As the clerk was ringing up my purchase, I mentioned that this was a fast and impressive response from FD and that I had received a similar notification from the State of California, but not until a full year after their systems had been breached. The clerk told me that FD's owner had been horrified and mortified that the breach had occurred, and had immediately fired the company FD had hired to process the credit cards. You can't always prevent bad people from doing bad things, but the way FD has handled it and treated their customers has definitely made me a fan for life.
04-16-2013, 09:34 AM
#8
Senior Member
Join Date: Feb 2011
Location: central indiana
Posts: 686
In addition to great fabric, their supplies buyer is great and buys from all kinds of interesting sources for sewing supplies. They had things I rarely ever see. NICE.
I took the train to the closest stop and walked to the store. Doable but not with a huge amount of purchases.
I took the train to the closest stop and walked to the store. Doable but not with a huge amount of purchases.
04-16-2013, 01:26 PM
#10
Super Member
Thread Starter
Join Date: Feb 2009
Location: South central Nebraska, US
Posts: 5,367
Hi all, we only had an hour cause our hubbies too pity on us!!! Actually by the time we got cut and processed out it was closer to 1 1/2 hour. But we had 6 other people waiting on us so we were glad to get the time we did. !! They have a comfy waiting area with things to read and a tv so the waiters were OK.
Thread
Thread Starter
Forum
Replies
Last Post
aneternalpoet
Offline Events, Announcements, Discussions
45
01-03-2011 05:29 PM
