Sandyb

Tell the local JoAnn's and email the headquarters also. You may get a better response.

Digitizingqueen

Joanns is very customer oriented but they are run by people and not all people are at the top of the CS game if you don't get help at the store email or write corporate ....

gramarraine

Yes, say something to the manager, but be sure you have your receipt when you talk to her. They don't like to make things right without a receipt even when they know it came from their store.

Tinabug

I would politely take them back for a refund and let them know that if you decide to buy FQs from them again you will be sure to open each one to inspect it and may not be able to get them folded neatly back, so sorry Ms. Manager.

joycet

Yes for sure say something. I just bought quite a few Oriental fabrics from a quilt shop. Got home and was pressing them and I noticed some were 12x22...some were a bit more..and a few were the acutal size..18x22. I could see if this was WM...but a quilt shop???? and these were leading brands of fabric too!!

pstrwife

I would definitely say something. Did you buy them prepackaged at the store, or online. Either way complain. I find myself checking the quality of the fabric more and more at JoAnn's. It seems to be gettilng cheaper. I do like the coupons though. I may have to get the designers lines of fabric more than the regular lines. I'll see. Good luck.

catray

It won't do any good. When they cut the material it is directly off a bolt from the factory. And as we all know the fabric at the factory is wraped on the boards with no thought to the true grain of the fabric. It even happens at quilt stores and online stores. If you wash the fabric before using you know when you go to fold it that you must straighten the grain before use. The pressed and folded line that is on the fabric when you buy it has been washed out. And that's good. It gives you the chance to do the straight of the grain correctly. So forget about complaining as you might end up with something worse.

maryp

i dont buy fat quarters at joanns just for that reason

GlitzyMe

You won't get any satisfaction from the store manager. I would call corporate direct and tell them. Don't get your hopes up, they'll probably tell you they are brought in from the tanker to the warehouse to the store and they have no control over the quality - which is garbage. If they sell it under their name they should have full control.

KS quilter

Think about this: if a piece of fabric is $3.60 per yard (I said IF, ha) You would lost 10 cents on every inch.
If fabric is twice that much, it would be worth 20 cents per
inch. And fabric is even more than that. Whether the shop
chooses to give you an extra inch or so...or whether they short you an inch or so...look at what that amounts to on each piece purchased. We seldom just buy one fabric, right??
I'd speak up. If they are always shorting you, you can almost shop somewhere else cheaper