Fiskars - Wins!
#1
Senior Member
Thread Starter
Join Date: Apr 2011
Location: Ohio
Posts: 952
Fiskars - Wins!
Just thought you would like to know. I had a problem with my small Fiskars scissors. The screw in them would come loose after 3 cuts. I checked and found out that they are guaranteed forever. I emailed Fiskars about the problem and within the day, they replied. They asked for a picture of them, the problem, where I bought them and when. I got an email within a week that they were sending a new pair at no cost or postage. Got them today and they are perfect. Just wanted to let you know they stand behind their product.
#4
Super Member
Join Date: Aug 2010
Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
Posts: 8,562
Hmmmm, wonder if they'd replace the orange line rulers that I have, on which the lines are wearing off. I prefer this ruler - though I don't care for the Fiskars cutting mats and rotary cutters/blades - the lines on the ruler are very thin and that helps ME make very accurate cuts. (Mary Ellen Hopkins used to call it "cutting heavy or cutting light" depending which side of the line on your ruler you used to cut.)
Jan in VA
Jan in VA
#5
Super Member
Join Date: Nov 2010
Location: SoCal
Posts: 1,813
Hmmmm, wonder if they'd replace the orange line rulers that I have, on which the lines are wearing off. I prefer this ruler - though I don't care for the Fiskars cutting mats and rotary cutters/blades - the lines on the ruler are very thin and that helps ME make very accurate cuts. (Mary Ellen Hopkins used to call it "cutting heavy or cutting light" depending which side of the line on your ruler you used to cut.)
Jan in VA
Jan in VA
#8
#10
Power Poster
Join Date: Apr 2010
Location: Long Island
Posts: 24,820
I too, had a problem with my 3/4" punch for a hexie. I called them, very good customer service.
Didn't have any problem with them and they sent me a new one in about 2 days. I'll purchase from them again and now all my scissors are Fiskers because of their excellent service. they stand behind their products 100%.
Didn't have any problem with them and they sent me a new one in about 2 days. I'll purchase from them again and now all my scissors are Fiskers because of their excellent service. they stand behind their products 100%.
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