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    Old 11-29-2011, 02:25 AM
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    Becky Crafts's Avatar
     
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    Default Great Customer Service...

    I just wanted to share what great customer service they have at Dakota Cabin Quilts! On my way through with the shop hop, I ordered a book on paper piecing by Carol Doak and yesterday I got a call from Dakota saying they were sorry but had sold out and wouldn't be reordering that one. It was all I had ordered and was only about $5.00, so I think it's great that they'd call and let me know! Really good folks to do business with!! I will be shopping there again to be sure! I was disappointed I couldn't get the book because my New Year's resolution this year is to learn how to paper piece, but I did find the book on Amazon for about the same price so all ended well. :-)
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    Old 11-29-2011, 05:03 AM
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    Alaways nice to hear about good customer service. Sorry they didn't have your book, but glad you found it at Amazon.
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    Old 11-29-2011, 05:32 AM
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    Yep, good customer service will pull me back every time!
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    Old 11-29-2011, 08:04 AM
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    Customer service is KEY! Glad you were able to get the book!
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    Old 11-29-2011, 09:45 AM
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    They are even nicer to deal with in person! They have a fantastic shop that I love going to but hate because I always go over my budget.
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    Old 11-29-2011, 09:50 AM
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    Nice to know - I love their online shop.
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    Old 11-29-2011, 09:55 AM
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    Good customer service is sometimes better than prices. I like being able to trust a store that they will do me right. Priceless!
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    Old 11-29-2011, 10:07 AM
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    Originally Posted by Becky Crafts
    I just wanted to share what great customer service they have at Dakota Cabin Quilts!
    Good service is always a plus; where are they located?
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