Hancock's of Paducah questions
#1
Senior Member
Thread Starter
Join Date: Apr 2017
Location: Gilbert, AZ
Posts: 985
Hancock's of Paducah questions
I have never ordered from Hancock's of Paducah, but they have quite a few sale fabrics right now that I'm interested in. Couple of questions for everyone...
1. How is the shipping speed? I would like to know before ordering just in case I need something in a hurry.
2. How satisfied are you overall? (quality, customer service, shipping costs, etc)
Thanks much!
1. How is the shipping speed? I would like to know before ordering just in case I need something in a hurry.
2. How satisfied are you overall? (quality, customer service, shipping costs, etc)
Thanks much!
#3
Super Member
Join Date: May 2013
Location: Ballwin, MO
Posts: 4,271
Hancock's is about the most professional vendor around. They do a huge business, and have wonderful sales. I think because they're so huge, they're a bit slower than some of the smaller shops. If I recall correctly, it has taken them about a week to ship an order. I think they have a reasonable flat rate option for shipping. I've never had a problem with a Hancock order, but once I sent an email query about a fabric and got a prompt reply. I would not hesitate to order from them!
#5
Super Member
Join Date: Feb 2011
Location: Yorkville, IL
Posts: 7,639
I order from them often. It takes about a week to get the order but that is fine with me. They have great customer service and notify you if they don't have the length of fabric you need. Their prices are unbeatable.
#7
Super Member
Join Date: May 2011
Location: Pacific NW
Posts: 9,585
Have ordered from them several times, never a problem, always good quality. In fact, I just ordered from them last week, received my order in 2 days - and that's from Kentucky to Portland, Oregon.
Last edited by Peckish; 06-16-2017 at 04:17 PM.
#9
Super Member
Join Date: Aug 2010
Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
Posts: 8,562
Lands, I've been buying from Hancocks Of Paducah for 30 years! Nearly all my Olfa cutting mats, rotary cutters, and blades come from them -- in the 10 pack container, lots of notions, batting, lots of fabric.....I love them! Never had a problem except for one warped mat many years ago, shipped to Texas in the summer heat, and they promptly sent a new one. I learned not to order susceptible-to-heat items during the hot months! Their catalogs are a magazine of goodness!
Jan in VA
Jan in VA
#10
I placed an order recently, and there was a problem with how one of the pieces was cut. I notified them via email, heard back promptly, and they shipped me a replacement very quickly. I wouldn't hesitate to order from them again.
Thread
Thread Starter
Forum
Replies
Last Post