Hancocks of Paducah
11-26-2010, 01:05 AM
#23
Super Member
Join Date: Aug 2010
Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
Posts: 8,562
I've been ordering from them for 20 years or more and have never had a delayed delivery. Once, when I lived in TX, an Olfa cutting mat arrived slightly warped; they sent a new one immediately and refused to have the damaged one sent back to them.
Jan in VA
Jan in VA
11-26-2010, 03:40 AM
#25
Senior Member
Join Date: Aug 2010
Location: Newfoundland, Canada
Posts: 645
Originally Posted by quilterella
I also ordered a catalog and never received it...so I definitely won't be ordering anything from them.
BTW, getting the Hancock's catalogue is like getting the Sears Christmas Wish Book in August. It is dog-earred and well-worn from use!!
11-26-2010, 03:47 AM
#26
Super Member
Join Date: Jan 2009
Location: Mid-West
Posts: 3,838
I ordered there once & after 3 wks of nothing,sent several e mails & it seemed they didn't have the fabric I'd ordered.No prob, the prob was in not letting me know.Most ppl like them.
I send orders to places that have good CS.
One reason I love Thousands of Bolts is because their order page shows you how many yards of any fabric they have.
I send orders to places that have good CS.
One reason I love Thousands of Bolts is because their order page shows you how many yards of any fabric they have.
Originally Posted by IrishNY
I ordered from them once and it took a long time and they didn't send one of the items. When I emailed, they were less than helpful, so I canceled the item. They replied I couldn't cancel online but had to call. I told them if they could take my money online, they could certainly cancel an order online. After another round they canceled it and I decided to not order from them again. Just my experience...
11-26-2010, 08:15 AM
#28
Banned
Join Date: Feb 2010
Location: Keene, New Hampshire
Posts: 4,211
I'm a big Hancock Paducah fan; great sales.
I get their deliveries about the same as other vendors, maybe a little longer; seldom in a rush so doesn't matter to me.
Rarely buy full price except if I need for a current project.
My one objection is that they insist on using my first name - drives me nuts.
It's one of my pet peeves in life - to be addressed by my Christian name by perfect strangers.
I get their deliveries about the same as other vendors, maybe a little longer; seldom in a rush so doesn't matter to me.
Rarely buy full price except if I need for a current project.
My one objection is that they insist on using my first name - drives me nuts.
It's one of my pet peeves in life - to be addressed by my Christian name by perfect strangers.
11-26-2010, 08:40 AM
#29
Super Member
Join Date: Jan 2009
Location: Mid-West
Posts: 3,838
LOL......I answer to Pat,Patti & Patricia, but not to Patsy.I was in a Dr's office line once when they kept calling for Patsy. Took her a while to realize I was there.
Originally Posted by gollytwo
I'm a big Hancock Paducah fan; great sales.
I get their deliveries about the same as other vendors, maybe a little longer; seldom in a rush so doesn't matter to me.
Rarely buy full price except if I need for a current project.
My one objection is that they insist on using my first name - drives me nuts.
It's one of my pet peeves in life - to be addressed by my Christian name by perfect strangers.
I get their deliveries about the same as other vendors, maybe a little longer; seldom in a rush so doesn't matter to me.
Rarely buy full price except if I need for a current project.
My one objection is that they insist on using my first name - drives me nuts.
It's one of my pet peeves in life - to be addressed by my Christian name by perfect strangers.
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