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  • Has anyone ever...ordered from Fabric.com

  • Has anyone ever...ordered from Fabric.com

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    Old 04-03-2017, 09:11 AM
      #11  
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    I like to get wide backings from Connecting Threads - I've never been able to get free shipping to Canada from Fabric.com, but Connecting Threads ships free at $75. Their quality is good, but the selection is more limited.

    Hamel's Fabrics in BC has a good selection of wide backings: http://store.hamelsfabrics.com/store...&categ_id=2477

    I also buy wide backing at my LQS. Even without shipping, a Canadian store price of $20/metre is equivalent to $13.50 US/yard, so the online prices aren't as good as they seem. It depends what's available where you live/shop, though. If your fabric stores are charging $40/m, then online is definitely worthwhile.

    Edit: Not that there's anything wrong with fabric.com... I just find that they don't have the best deals once you factor in shipping and exchange.

    Last edited by Jennifer23; 04-03-2017 at 09:26 AM.
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    Old 04-03-2017, 09:30 AM
      #12  
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    i'm actually in Canada as well but I'm on the US borders so I can go either way thankfully
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    Old 04-03-2017, 09:40 AM
      #13  
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    I have always had a good experience when I have ordered from Fabric.com. I just don't like that they upped the amount for free shipping from $35 to $49 but that is just life. We also have Amazon Prime and I can order fabric from Amazon (from Fabric.com) and get free shipping on some fabrics. Crazy how it works.
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    Old 04-03-2017, 10:19 AM
      #14  
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    I've shopped there a lot lately and I have yet to have a problem
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    Old 04-03-2017, 10:26 AM
      #15  
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    First and only order went terribly wrong... They shipped me the wrong package (my order number was 1948 and they shipped me 1498's). When I called to let them know that I got the wrong package, the person was rude. And in the end, refused to refund my CC until they received the wrong package back in their warehouse and then they were now out of the special fabric that I had ordered. I immediately disputed the charge and got a permanent credit from Citibank that day after I sent the pic of what I received vs the receipt from my order. I honestly would have expected fabric.com to do something (even just a coupon for free shipping on my next order or something)

    Oh and they would check the contact info on the order I received to see if they accidentally got mine. But of that and the refusal to immediately refund my CC because they know the fabric I wanted was now out of stock, I won't order from them again. There are too many other great places (Marshalls, Connecting Threads, etc)
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    Old 04-03-2017, 10:34 AM
      #16  
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    I order a lot from them. The fabrics I get are "normal" quilt shop quality fabrics, like Kona, Moda, Riley Blake, etc. and the wide backings are nice quality also.
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    Old 04-03-2017, 11:43 AM
      #17  
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    I order from them if no one else has what I'm looking for. I've had damaged fabric a couple of times, yardage not sent in continuous piece, wrong item shipped, and extremely sloppy cutting.
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    Old 04-03-2017, 12:02 PM
      #18  
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    I have ordered from them from time to time. No issues with orders. My first choice is Thousands of Bolts! I love to poke around there and find JUST what I am looking for. Great prices and timely delivery. I have an order in my cart from there now!

    Thousandsofbolts.com
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    Old 04-03-2017, 12:04 PM
      #19  
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    I've been shopping fabric.com for almost 20 years! They are my go- to on line fabric shop. I've never been disappointed. i purchase 98% of my wide backings from them and a lot of my aurifil thread.
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    Old 04-03-2017, 12:07 PM
      #20  
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    I'm surprised to hear of so many problems with them, and especially surprised about the customer service attitude. I haven't had problems so far, but will be more wary in the future.
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