Has this happened to you?
#1
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I googled a specific fabric I needed to match for borders on a quilt for a friend. I FINALLY found it on a quilt store site-ordered 3 yards. I get an email from the store saying that this was no longer available and could I use a substitute. I emailed back saying that I needed that exact fabric. The reply was "Thanks for the quick reply Jane. I'll get the check out in today's mail." Well......since the order could not be filled-why was my cc charged?! I was not aware that was done. At least I did get a check in the mail. I've had several others call to tell me an item was out of stock-did I want a substitute or cancel that item and that adjusted order would be charged.
Found the fabric on another site, ordered and rec'd. I missread the confirmation of this order and ordered ANOTHER 4 yards from yet another site-not in yet. I've gone from panic to plenty :)
Found the fabric on another site, ordered and rec'd. I missread the confirmation of this order and ordered ANOTHER 4 yards from yet another site-not in yet. I've gone from panic to plenty :)
#4
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The 3 yd will be to finish the original quilt. The other will be a backing for a ?? quilt-I have a fat quarter bundle of Sunshine by April Cornel. It will for now just be added to the horder's stash....
#6
Power Poster
Join Date: May 2010
Location: Bakersfield, CA
Posts: 13,214
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I would wonder why they didn't refund your CC account. Sounds kind of strange to me. Some online order sites charge immediatly, but they usually reject the order right away if they don't have the full quantity.
#8
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When I order things, they don't charge until they ship. The book and ruler that I ordered was on back order and had to wait about two week for it to come, but they did not charge me until they shipped it. It was a good thing they sent me an email about it being on back order. I think it is strange for then to charge you and not refund you money with out first asking if you wanted some diffrent or tell you it is out of stock before charging you. Something fishy going on there. Good luck, Huggies, Fay
#9
Super Member
Join Date: Jun 2008
Location: Utah
Posts: 8,844
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I ordered 3 yds. of a border stripe fabric. First I got an email that it was backordered. Then when the package came there was 1/2 yd. and a note saying that was all they had. Not much I can do with 1/2 yd. of a border stripe but I love the fabric and am determined to do something with it.
#10
Super Member
Join Date: Jul 2010
Location: Glenmoore, PA
Posts: 7,941
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Originally Posted by quiltsRfun
I ordered 3 yds. of a border stripe fabric. First I got an email that it was backordered. Then when the package came there was 1/2 yd. and a note saying that was all they had. Not much I can do with 1/2 yd. of a border stripe but I love the fabric and am determined to do something with it.
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