HELP! got E1 Error on my horizon
#1
HELP! got E1 Error on my horizon
and I dont have any idea why. I was sewing, went to the kitchen and at the time I came back I had this E1 Error on the display................contact the dealer says the manual. Buuuuaaaahhhhhhhhh - he sits in Great Britain!?!?
I cleaned everything and still got the E1. Anyone out there who had the same problem??
Cry, cry, cry...........
Granny
I cleaned everything and still got the E1. Anyone out there who had the same problem??
Cry, cry, cry...........
Granny
#2
This doesn't fix the problem but explains it:
http://content.janome.com/fusetalk/forum/messageview.cfm?catid=9&threadid=5214
Is there a dealer anywhere in Switzerland?
http://content.janome.com/fusetalk/forum/messageview.cfm?catid=9&threadid=5214
Is there a dealer anywhere in Switzerland?
and I dont have any idea why. I was sewing, went to the kitchen and at the time I came back I had this E1 Error on the display................contact the dealer says the manual. Buuuuaaaahhhhhhhhh - he sits in Great Britain!?!?
I cleaned everything and still got the E1. Anyone out there who had the same problem??
Cry, cry, cry...........
Granny
I cleaned everything and still got the E1. Anyone out there who had the same problem??
Cry, cry, cry...........
Granny
#3
Power Poster
Join Date: Dec 2008
Location: Western Wisconsin
Posts: 12,930
I don't have this machine, but I did find this online:
http://www.fixya.com/search/p402732-...ewing/e1_error
You also might want to join this Yahoo group for the Horizon:
http://groups.yahoo.com/group/JanomeHorizon7700_8900/
http://www.fixya.com/search/p402732-...ewing/e1_error
You also might want to join this Yahoo group for the Horizon:
http://groups.yahoo.com/group/JanomeHorizon7700_8900/
#4
Thanks but I have been to all these sites before I cried out for help here. I still got my Bernina but I do not understand the problem with the Horizon. All in all I havent been sewing on it more than 40 - 50 hours, most probably even less.
#5
Super Member
Join Date: Feb 2011
Location: New Rockford, ND
Posts: 2,003
is it the horizon 7700. in my book it says that it due to problems in the control circuit. have you
rethreaded and taken bobbin out and put back in. shut it off and left it for a while then pluged it
back in. i havent had that problem yet.
rethreaded and taken bobbin out and put back in. shut it off and left it for a while then pluged it
back in. i havent had that problem yet.
#8
Hi......I know this may cost you....but if you have access to skype...you could use skype and it would be a lot cheaper....but try phoning Janome Customer Services in the UK.
I have a 6600 and 9500 sewing and Embroidery and I could not get the 9500 to work properly. I have to say the person at customer services was brilliant and went through everything whilst I was on the phone next to my machine. She told me how to correct the error and it has been brilliant perfectly every since.
Tel 0161 666 6011
from outside the UK +44 161 666 6011
Training & Service
0161 666 6006
from outside the UK +44 161 666 6006
Email
[email protected]
Office hours
9am to 4.45pm, Monday to Friday.
I have a 6600 and 9500 sewing and Embroidery and I could not get the 9500 to work properly. I have to say the person at customer services was brilliant and went through everything whilst I was on the phone next to my machine. She told me how to correct the error and it has been brilliant perfectly every since.
Tel 0161 666 6011
from outside the UK +44 161 666 6011
Training & Service
0161 666 6006
from outside the UK +44 161 666 6006
[email protected]
Office hours
9am to 4.45pm, Monday to Friday.
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krysti
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02-06-2020 09:43 AM