Hoffman Fabrics Customer Service
#1
Senior Member
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Join Date: Jun 2010
Location: FL and NC
Posts: 716
Hoffman Fabrics Customer Service
I recently emailed Hoffman Fabrics to let them know how disappointed I was that a Bali Pop I purchased about a year ago was anything but straight and thus, not usable for the project I planned for it. I had used Bali Pops before and never had had a problem. I expected a return email expressing their concern but was extremely pleased when I received not only a very sincere apology but also the offer to replace the Bali Pop! Needless to say, they have retained a very satisfied customer.
#5
Power Poster
Join Date: Jun 2011
Location: Southern California
Posts: 19,127
I use to do business with them and they are a quality company with a very helpful staff. If ever anyone is bisiting in So Calif, call them up to see if you can take a tour. The warehouse is fascinating......
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zyxquilts
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09-02-2009 11:26 PM