How many chances do you give a LA before saying no more?
#21
I quilt for others, and would never ignore a customers request without discussion. There is very, very little difference for the machine when using poly or cotton. Maybe change foot height if high loft and a MAYBE a tiny tweek of tension. I don't understand why you also didn't get the color thread you wanted. Sounds like she needs to find a different teacher and get a lot more CORRECT information IMHO.
There are a lot of us here on the board, there is even a list of us. I believe it is a sticky on the sale forum. Remember to get things in writing and ask for a prices sheet.
There are a lot of us here on the board, there is even a list of us. I believe it is a sticky on the sale forum. Remember to get things in writing and ask for a prices sheet.
#22
Super Member
Join Date: Aug 2009
Location: The middle of an IL cornfield
Posts: 7,014
One chance. You do not change what the customer asks for without a discussion. Period. If after that discussion, the customer still wants it her way, do it. Even if it is ugly. If the professional feels it can't be done the way the customer wants it done, the professional should refuse the commission.
Your quilt -- your way.
Your quilt -- your way.
#25
I do LAing for other people and that's just wrong! I spent $100.00 trying to get the right lavender thread for a customer. I didn't charge extra....but that' s just me. A happy customer is a returning customer with a friend. Find someone that'll give you what you want.
#26
Super Member
Join Date: Jan 2012
Location: The Colony, TX
Posts: 3,364
I do know she extended her finances to buy the big LA set up and is having to pay for it with quilting business. The actual quilting is very good, of course the computer does it, but better then I could do. She just won't listen. I told her my guild members would know why I won't use her again. I asked for 50% refund and she gave it to me and she was very angry that I was so 'picky' and giving her a bad rap when I didn't know about LAing. LOL. I think her machine may be reprocessed and I might find a deal (not really).
#27
Super Member
Join Date: Jan 2011
Location: Small town in Northeast Oregon close to Washington and Idaho
Posts: 2,795
My LA is awesome! I take my quilts to my LQS and the owner of the shop and I figure out what we want. She writes my phone number down for the LA. The LA calls me and will discuss with me everything I want. She will tell me what she thinks will work better and I can say yes or no. Usually I say yes, but I have said no and had her do it my way and she has said she was surprised at how well it turned out. But usually she is right and I do what she says and it turns out beautifully. She's talked me out of quite a few custom jobs where she would make a lot more money and the end results are just perfect - found out I didn't need a custom job afterall - she was right - and I saved $75! That's the kind of LA you want.
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