I am upset

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08-16-2017, 03:53 AM

#31

Mitty

Senior Member

Join Date: Feb 2015

Posts: 410

Quote:

Originally Posted by Prism99

Work is usually warrantied for 30 days, so this problem may be covered by what you already paid. The key is to call them right away about the problem, and keep your receipt. If they have email, report the problem in writing to them.
...

Edit: Also, when you call, point out that you were without the machine for 2 weeks and have had it only one day. Try to get them to put your machine at the head of the queue for these reasons.

Absolutely this. I would expect them to put you at the front of the queue even if you don't ask, but ask to make sure. The sooner you call them the better.

08-16-2017, 05:09 PM

#32

Boston Mom

Member

Join Date: Jul 2017

Location: Southern Illinois

Posts: 46

Quote:

Originally Posted by Karamarie

Having another machine as a backup can really be a plus. Hope all works out for you.

I just posted on another site to sell my Singer FW 221, but the potential buyer declined so now I think I'm just going to put the old girl back to work for my piecing. My newer machine is almost to much of a machine for me.