quiltfairy01

my elna jammed up and there was a new sewing machine repair shop in town so i took my elna to him.
I should have known he was not good with new machines as he only had old machines in his shop.
He told me he repaired and serviced my machine and charged me 60 dollars .
When i got it back it just would not run right skipping stitches and would not go over seams.
i than thought about taking my machine to the dealer that i bout it from he employes told me if this was my only machine take it else where as the owner of the shop has a tendency to lose sewing machines
Final my next avenue was to take it to a elna dealer i haed ordered several parts and other items to go with my machine .
it took three days for her to fix my machine the first guy did a lot of damage trying to adjust a elna that has a computer in it by hand it is now running like a dream taking it the 144 miles round trip was well worth the trip. It cost 124 dollars so it was not to bad i also found out that the walking foot the dealer that loses machines sells a person the wrong feet i bought a walking food from her and it was doing a lot of damage to my needle bar because it was the wrong one.

the moral of the story is know who is working on your machine

coffeecozy

Nice to now know who you prefer to deal with but that was a frustrating way to have to learn.

Geri B

Glad your problem was fixed.....sad though that help had to be that far away....

bearisgray

Sometimes trying to "make do" costs a lot more in time and money in the long run.

JustAbitCrazy

Yikes! You sure have been through the ringer with this. Glad it all worked out in the end, and you now know who to take it to when necessary. Thank you for the good advice.

Tartan

​Glad it's finally working!

Jackie Spencer

I take my Bernina to a Bernina dealer to be serviced, and my Janome to a Janome dealer to be serviced. Anything one else could void a warranty if you have one.

pocoellie

I take my elna to the dealer that I bought if from, he's 500 miles away, and I'm sure that there's someone a whole lot closer, but I KNOW that he knows what he's doing and that he's not going to rip me off. I'm glad that yours is now up and running.

notmorecraft

Again morale is take machine to dealer who deals in your machine and stick to walking foot for your brand of machine, most people learn hard way generic walking foot can damage your machine, cheaper in long run to buy matching walking foot.

quiltingbuddy

It sounds like you have been through a nightmare! I had the same thing happen. When we moved here I needed someone to put my machine back together properly because the movers had taken it apart when they took it out of it's antique cabinet. I didn't know anyone in town so I took it to the local Singer dealer and he didn't know how to do it, although he said he did. I called and called for months until DH got tired of my complaining and went to get it. I ended up taking it to the Singer dealer out of town a ways but that old guy knew the machine and did a great job. It sewed just like it had for years previously. After that other people recommended the old guy out of town. He is no longer but the machine is doing great. Now that I have a Bernina I would never take it anywhere but to the Bernina shop that other's recommend, even if it was out of town. I've learned my lesson!