Information Regarding Keepsake Quilting
#61
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Just a quick note to let you know how great I was treated by Vickie at Keepsake Quilting.
Background: Our new postal service delivery person in La Grange, IL, will not deliver packages. She apparently just leaves them at the post office. No slip is left at our door telling us to "pick up" the packages. My Keepsake Quilting order apparently sat at the post office for 2 or 3 weeks (during Christmas season) and then was sent back to Keepsake Quilting.
When I checked with KQ about my order, I was told that it had been returned. Vickie sent my order back to me at my WI address free of charge. Great customer service. I hope that you will consider KQ for your quilting needs in the future. Yolanda Wood River
Background: Our new postal service delivery person in La Grange, IL, will not deliver packages. She apparently just leaves them at the post office. No slip is left at our door telling us to "pick up" the packages. My Keepsake Quilting order apparently sat at the post office for 2 or 3 weeks (during Christmas season) and then was sent back to Keepsake Quilting.
When I checked with KQ about my order, I was told that it had been returned. Vickie sent my order back to me at my WI address free of charge. Great customer service. I hope that you will consider KQ for your quilting needs in the future. Yolanda Wood River
#62
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#64
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Join Date: Aug 2011
Posts: 2,065
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This just makes me appreciate my mailman even more! If anything is delivered that won't fit in my mailbox, he actually gets out of his truck, walks up my driveway and sidewalk and leaves it at my front door on the small porch out of the weather. Sounds like the extreme opposite of your delivery person.
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