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12-13-2010, 04:56 AM

lvaughan

Senior Member

Thread Starter

Join Date: Oct 2010

Location: Oklahoma

Posts: 342

Just wanted to share my experience ordering with this company. I placed an order this morning using Paypal. I didn't see anywhere to put instructions concerning my order, I like to be contacted if something is unavailable. When I received the confirmation email I noticed an address for making contact and sent a message asking to be contacted if anything was unavailable. Within 10-15 minutes I had a call from John letting me know everything is in stock and will ship quicker than I expected and I should receive my order within 5 days. Now that is great customer service!

12-13-2010, 05:51 AM

JulieM

Junior Member

Join Date: Sep 2009

Location: central Indiana

Posts: 225

I ordered from them within the past couple of weeks and also paid via paypal. I received an email from them, no phone call, but I did get everything I ordered. Others have made comments about great service.

JulieM

12-13-2010, 05:52 AM

scowlkat

Super Member

Join Date: Jul 2010

Posts: 2,500

I have ordered from them for years and had excellent customer service every time. Their prices are wonderful too!

12-13-2010, 06:01 AM

CompulsiveQuilter

Senior Member

Join Date: Mar 2010

Location: Knoxville, TN

Posts: 733

And they sent me a "free" spool of thread each time I ordered.

12-13-2010, 06:21 AM

Granna of 5

Super Member

Join Date: Feb 2010

Location: Tennessee

Posts: 1,214

I just received my order from them with free pack of needles. Great service.

12-13-2010, 06:30 AM

luvTooQuilt

Super Member

Join Date: Jul 2010

Location: A Hop from Heaven, a Skip from Sanity and a Jump from the Good Life....

Posts: 6,665

do we have a link for the website?

12-13-2010, 06:35 AM

lvaughan

Senior Member

Thread Starter

Join Date: Oct 2010

Location: Oklahoma

Posts: 342

http://www.jhittlesewing.com/visitor/index_jhs.html

12-13-2010, 06:44 AM

owie

Junior Member

Join Date: Dec 2010

Location: Harford County, MD

Posts: 181

I have bought from them also. I usually get rotary blades from them. They are the best price around. Those things are expensive at Joanns or anywhere else online.