Janome 6500 update!!!!!
06-30-2011, 07:42 AM
#52
Super Member
Join Date: Sep 2010
Location: Cuyahoga Falls, Ohio
Posts: 2,270
Originally Posted by wannaquilt1
Originally Posted by nhnative
Originally Posted by wannaquilt1
yes I am very lucky, he came to my house and even brought the Janome 3160 along just in case i wanted to keep that one instead since it's a brand new machine and would be the same price. Isn't he awesome? I guess it's someting with being in the south... you know southern hospitality and such. I'm very lucky. I came here 3 yrs ago from Cleveland Ohio so it really is a new world for me. No one went out of their way to be helpful there so I'm still getting used to how nice things are here :)
06-30-2011, 07:56 AM
#53
Senior Member
Join Date: Apr 2009
Location: Flagstaff, Arizona
Posts: 375
So glad to hear you have a LQS that backs up their machines and will go the extra yard to be sure your happy and the machine is working in tip top shape. I'm especially happy to hear it's from Summerville's "People Places and Quilts". It's our plan to move there soon to be closer to our children and we have visited both of their locations - loved thier fabrics and they were sweethearts to visit with.
And to be honest, I've been wondering about the service I would get after being so spoiled by our local LQS - they know every regular customer on a first name basis, actually make an effort to remember all the machines you work with, they do make house calls and personally delivery the larger items, they will service your machine in 2 to 3 days or give you a loaner, will even do 1 day service for out of towners that call ahead, they take requests for special/new items seriously, have some amazing teachers, workshops and guest speakers (like Sue Hausmann). Oh the list goes on and on for Odegaard's In Flagstaff, AZ. The 4th generation of this family is now working there. Great people to be around and trust your toys with.
And to be honest, I've been wondering about the service I would get after being so spoiled by our local LQS - they know every regular customer on a first name basis, actually make an effort to remember all the machines you work with, they do make house calls and personally delivery the larger items, they will service your machine in 2 to 3 days or give you a loaner, will even do 1 day service for out of towners that call ahead, they take requests for special/new items seriously, have some amazing teachers, workshops and guest speakers (like Sue Hausmann). Oh the list goes on and on for Odegaard's In Flagstaff, AZ. The 4th generation of this family is now working there. Great people to be around and trust your toys with.
06-30-2011, 09:48 AM
#55
Super Member
Join Date: Aug 2010
Location: Minnesota
Posts: 1,282
Isn't it great to have such a good dealer? My BSR for my Bernina was not working right on my machine, took it in worked fine on their machine. So I took my machine in on Tuesday and got a note on Wednesday saying that their was a break in the machine where the BSR fits into. They are replacing it for free as I have only used the BSR for about 3 hours. Otherwise my machine has run great with no problems with thread or anything else.
06-30-2011, 01:27 PM
#56
Super Member
Join Date: May 2010
Location: Round Rock,Texas
Posts: 6,135
Wonderful dealer indeed!! I'm so happy that your machine problem got sorted out and fixed.
I truly miss The Low Country!!
I lived in Beaufort,SC for 5 years, DH retired from USMC and we moved to Texas.
I truly miss The Low Country!!
I lived in Beaufort,SC for 5 years, DH retired from USMC and we moved to Texas.
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